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BECON cloud offers a comprehensive service to monitor stored data in dedicated cloud servers, giving operators the capability to analyze results and ongoing reports so they are kept up-to-date on the status of HVAC equipment. Systems can be checked anywhere so if and when problems arise, they can be quickly identified and resolved efficiently to minimize downtime.

It forms part of LG’s wider VRF System Maintenance service, which supports businesses in maintaining equipment performance and preventing unnecessary operating expenses. BECON cloud is able to manage every aspect of a HVAC system from remote management to control and maintenance. Operators receive real-time monitoring data anytime and anywhere making it easy to prevent malfunctions while at the same time providing excellent energy saving, differentiated service and consulting.

“Our BECON cloud offering is the latest example of LG’s innovative approach to HVAC management services. The system provides operators with real-time management data that empowers them to make improved system management decisions to avoid problems before they arise. BECON cloud also complements our larger VRF System Maintenance service giving end-users a truly comprehensive approach to HVAC management,” said Mr. Jungtae Youm, General Manager Hi M Solutek, LG's Service and Maintenance company.

BECON cloud’s Composition
BECON cloud specializers are in total care of the LG HVAC from maintenance to energy solution and it consists of two key functions. The Remote Control System (RCS) enables real-time monitoring via mobile, PC and tablet computers through an App and web control. The Facility Maintenance System (FMS) delivers proactive repairs based on real-time diagnosis with Remote Check-up, Group Management and Big Data Analysis.

Quick Repairs
The power of the cloud is employed to give operators quick access to site control through a single security account to perform management of the system with hierarchical group management. Unlike traditional repairs services that require parts to be delivered, additional assessments and inspections, LG BECON cloud offers a more streamlined and efficient repair process. A maintenance team can be quickly dispatched by the situation room once an error has been detected. An online check-up analysis and diagnosis repair guide can be used while parts are able to be prepared on the first visit with the additional repair history reports also available.

User-friendly Main Functions
LG BECON cloud provides operators with an easy-to-use interface that gives users access to the most important and relevant information. A dashboard display summarizes data and highlights devices and equipment that are working correctly, have stopped or developed an error. Detailed status monitoring covers the site temperature, inflow/outflow temperature, error information and more. Devices can be switched on or off remotely with temperature, mode and other settings also able to be adjusted off-site. Users are given a complete upgrade, control and error history with reports that can guide optimal operating conditions.

Built Upon a Foundation of Network Security and Privacy
LG has addressed security and data privacy concerns by ensuring BECON cloud complies with stringent international security standards. It operates based on the cloud server provided by Microsoft. In addition, it also uses LG and Microsoft’s security solutions to deliver an added layer of safety that ensures stable services without any security issues.

Proven Performance
LG has a proven track record of delivering HVAC solutions in various air conditioning fields with optimized solutions based on the needs of facilities and the environment of the buildings and building type. BECON cloud further enhances LG’s HVAC management service with a digital solution that is convenient to use, saves operating costs and reduces downtime on equipment.

Business owners can also visit online to learn more about the products, service offerings and register a query. To learn more about LG’s Service Offering Modules visit:

To make an inquiry, please visit:

For any purchasing inquiries or technical support, please contact
Hi M Solutek, LG’s official service registration company:
Office #: +971-4-8051470
WhatsApp #: +971-58-1458300 / +971-58-1458296

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About LG Electronics Air Solution Business Unit

LG Electronics’ Air Solution Business Unit is a global leader in HVAC and energy solutions with a comprehensive portfolio of proven expertise and performance. Launching Korea’s first residential air conditioner in 1968, LG has paved the way for total HVAC solutions over the last five decades through strategic utilization of advanced technologies. With a well-established production base and industry-leading capacity, the company provides effective HVAC solutions for both the commercial and residential sectors. Its wide range of cutting-edge systems for heating, ventilation and air conditioning truly represent LG’s initiative in offering the most optimized solutions for a variety of uses. Pursuant to its mission of “Innovation for a Better Life,” the company offers solutions boasting high energy efficiency and reliability based on its state-of-the-art knowhow and technologies to ensure the most optimal environment for users. For more information, please visit www.LG.com.

Media Contacts

LG Electronics Gulf FZE 

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LG-One

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