Help library: Help library: LG Monitor - Ergo stand is not in level to the ground

LG Monitor - Ergo stand is not in level to the ground

Troubleshooting Monitor Products 08/25/2025

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<p class="info-tit">Applicable model : 27QN880 32UN880 27GN880 27GN88A 27UN880 32UN88A 32BN88U 27BN88Q 27BN88U
34WN780 34BN780</p>

<h2 class="tit">Causes and Symptoms</h2>

<li>Ergo stand is fixed without levelness to the ground.</li>
</ul>

<h3 class="sub-tit">Advantages of the LG Ergo product</h3>
<p>
This is a human engineering design applied product for users to adjust the monitor at desired angle and
direction.<br/>
Left/right swivel can be changed by max 280 degrees and up/down tilt can be adjusted by max 25 degrees.
</p>

<div class="img-only">
<img alt="Left/right swivel can be changed by max 280 degrees and up/down tilt can be adjusted by max 25 degrees " src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=MfPKxQjpXYh4lvFzJWbzUA&amp;portalId=P1"/>
</div>
<p>You can also use the pivot function that can switch the vertical/horizontal orientation by turning it 90
degrees.</p>

<h3 class="sub-tit">How to adjust the levelness of the Ergo stand screen</h3>
<p class="info-desc idt">➔ After moving the product or adjusting the position, sometimes, the levelness of the
screen can be off.<br/>
In this case, grab the side and slowly move it up and down to adjust the levelness.
</p>

<div class="img-only">
<img alt="How to adjust the levelness of the Ergo stand screen" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=gQN9Ys4D3GHS2PMLOlXIw&amp;portalId=P1"/>
</div>
<p class="txt-idt">※ If you still experience the same issue after following the steps above, have your monitor
checked by an LG Electronics service technician.</p><p class="help-txt">This guide was created for all models, so the images or content may be different from your
product.</p>    </div>

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