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[LG TV Audio Guidance] Audio Guidance is triggered when I change the channel or volume with the remote control.

Troubleshooting

To assist visually impaired users in navigating TV menus, the audio guidance function can be enabled.

Causes and Symptoms

  • Audio Guidance is on.

Try this

Is Audio guidance triggered when you operate your TV remote?

Turn off the [Audio Guidance] in Settings.


➔ How to set [Audio Guidance] in [2022 WebOS22]and [2021 WebOS6.0]

Press the Settings Button button on the TV remote and select [All Settings] → [General] → [Accessibility] → [Audio Guidance].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

Image that enters all settings by pressing the setting button on the remote control

2. Select [General] and then [Accessibility].

Images that select Accessibility from the General menu

3. Select [Audio Guidance].

Images that select Audio Guidance from the Accessibility menu

4. Set [Enable the function] to [Off].

Image that selects Enable the Function as Off in Audio Guidance

➔ How to set the [Audio Guidance] function in [2020 WebOS 5.0 or before]

Press the Settings Button button on the TV remote and select [All Settings] → [Accessibility] → [Audio Guidance].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

Image that enters all settings by pressing the setting button on the remote control

2. Select [Audio Guidance] in [Accessibility].

Images that select audio guidance from the Accessibility menu

3. Change On to [Off] in [Audio Guidance].

Image that selects the Audio Guidance menu off

This guide was created for all models, so the images or content may be different from your product.

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