Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

[LG OLED TV Settings] I want to set/reset a password

Troubleshooting

You can set/reset a password and lock/unlock functions. The default password is written in the user’s manual.

Lock Channels

You can lock channels on which content is unsuitable for children’s viewing.
You can select a locked channel but it will provide no image or sound.
To watch a locked channel, you must enter the previously set password.

Lock Apps

You can lock or unlock apps.
Lock does not immediately apply to the app currently running.

Lock External Input

You can lock or unlock external input.

Try this

How to Lock/Unlock

[2022 WebOS 22] [2021 WebOS 21] Press the button ( Setting button ) on your remote control and select [All Settings] → [General] → [System] → [Safety] → [Enable]

[2020 WebOS 5.0] [2019 WebOS 4.5] Press the button ( Setting button ) on your remote control → [All Settings] → [General] → [Safety] → [Enable]

※ Accessing the lock/unlock menu may differ across models.

[2022 WebOS 22] [2021 WebOS 6.0]

1. After turning on the TV, press the [Settings] button on the remote control.
From [Settings], select [All Settings].

Image that enters all settings by pressing the setting button on the remote control

2. Select [General] and then [System].

Selecting System from the General menu

3. Select [Safety].

Image to choose safety

4. Select [Enable] to open the window where you can set a password.
Enter a password. The default password is in the user manual.
If you want to disable the lock, enter the password and unlock it.

Image to set safety on, Image of entering password

[2020 WebOS 5.0]

1.After turning on the TV, press the [Settings] button on the remote control.
From [Settings], select [All Settings].

Image that enters all settings by pressing the setting button on the remote control

2. From [General], select [Safety].

Image of choosing Safety from General

3. If you have selected and enabled [Safety], a [Password] input form will appear.

Image of selecting safety and entering password

Lock Channels window

➔ You can lock/unlock channels using the lock/unlock key at the bottom.

Image that executes channel lock

Lock Apps window

➔ You can lock/unlock apps.

Image to lock apps

Lock External Input window

➔ You can lock/unlock external input.

Image that executes external input lock

This guide was created for all models, so the images or content may be different from your product.

*Required question