- In order to use the Smart TV, you must agree to the User Agreements, and have an Internet connection.
- The process of agreeing to User Agreements and connecting to the Internet may vary by TV model.
Try this
How to agree to User Agreements
2023~2021 webOS 23, 22, 6.0 [remote control ] → [All Settings] → [Support] → [Privacy & Terms]→ [User Agreements]
2020 webOS 5.0 [remote control ] → [All Settings] → [Support] → [Additional Settings] → [User Agreements]
2019 webOS 4.5 [remote control ] → [All Settings] → [General] → [About This TV] → [User Agreements]
2018 webOS 4.0 [remote control ] → [All Settings] → [General] → [User Agreements]
How to set up a 2023 webOS 23 TV
After turning on the TV, press the [Settings] button on the remote control.
From [Settings], select [All Settings].
Select [Support].
Select [Privacy & Terms].
Select [User Agreements].
Be sure to review the agreements to Smart TV Services, including any precautions, before you agree.
This guide was created for all models, so the images or content may be different from your product.
If the issue is not resolved, it is advisable to contact LG customer care at the following number: 800 54