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LG Front Load Washer - Troubleshooting (Common Error Messages)

Troubleshooting Washer Dryers, Washing Machines 09/24/2024
Error codes on the display of an LG washing machine alert you to potential problems with your appliance. Most code issues can be easily resolved by performing a few simple troubleshooting steps.

Try this

Select the error code on your display.



An OE error code indicates the washing machine is unable to drain the water used during the wash cycle. An OE error code can be caused by a kinked drain hose or a clogged drain pump filter.

1Check for kinked drain hose.

Check behind the washer to ensure that the drain hose is not kinked or clogged. If any of the clogs have been removed, or the kinks in the drain hose have been straightened; run a spin cycle to confirm that the OE has been resolved.

Image of the drain hose exiting the washer

2Test the drain pump.

If the drain hose is not kinked, run a spin only cycle to test the drain pump.

  1. 1. Press the POWER button to turn the washer ON.
  2. 2. Press the SPIN SPEED key until HIGH is selected.
  3. 3. Press the START/PAUSE button to start the SPIN ONLY cycle.
  4. 4. Listen to hear a humming sound which indicates that the drain pump motor has started working.
Image of start/pause button

3Do you hear a humming sound?

During the test above, a humming sound, and possibly the sound of water draining will be heard for the first 15 seconds.

Graphic of sound wave over washer

4Clean drain pump filter.

If you can hear the humming sound, the drain pump motor is working properly, but we need to check if its filter is clogged. For your convienience, watch the video below or follow the step-by-step instructions.

5Run tub clean cycle.

If you cleared debris from the drain pump filter, perform a tub clean cycle to see if the error code is resolved.

If the drain pump filter is free of debris or clogs, excessive suds could have triggered the error code by creating air pockets that the drain pump cannot effectively remove. Once the drain pump begins sucking air instead of water, the pump signals a drain issue to the unit. Perform a TUB CLEAN CYCLE and REDUCE the amount of detergent used.

Once the Tub Clean is complete, run a new cycle to see if the code is cleared.

If the OE error code appears again, the unit may require a repair service.


This guide was created for all models, so the images or content may be different from your product.

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