The drain hose is not installed properly or water may not drain during winter if the washing machine is frozen.
Clean the drain.
Try this
Is the drain hose pressed or bent, thereby blocking the water flow?
➔ Spread the drain hose to ensure smooth water flow.
If the drain hose is twisted, bent, or installed too high, the water flow may not be smooth and the water may not be draining properly.
At this time, make sure that the height of the drain hose does not exceed 6 cm from the floor, and arrange it in a way that sees it located smoothly on a firm and even position.
Is the drain hose clogged by a coin or a foreign object?
➔ Remove the drain hose from the washing machine and clean it using pincers/pliers/tweezers, etc.
Thaw the drain hose.
※ If the problem still persists, it is recommended that it be diagnosed accurately by a service technician.
This guide was created for all models, so the images or content may be different from your product.