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[ThinQ] (iOS) When registering my product, ThinQ app says Wi-Fi password to “LG_Smart_~~~” network is incorrect.

Operation

  How to Use LG ThinQ

 

Incorrect password during product registration

  - During “Connect Product“ step, do you see Incorrect P assword for Network error message?

1) The 8-character password is a repetition of the last 4 characters of ‘LG_Smart_OOOO_ XXXX ’ network   on the screen.

    In the password field, enter the last 4 characters of the network name twice to try registering your product again.


2) Did you enter the first letter of password in uppercase?


    Ensure to check and enter the lowercase letters of password in lowercase  respectively.


 * Note that iPhone has automatic capitalization feature that applies to the first character of any word typed after a period. 

 

3)  Product’s Wi-Fi name : LG_Smart_Appliances_( 4 combo of letters and digits )                                                   

      -  Password : en ter the 4-character password involving letters & digits twice (total of 8-characters)


   * Example) LG_Smart_Laundry_ 1234 password = 12341234

                     LG_Smart_Laundry_ abcd password   = abcdabcd

                     LG_Smart_Laundry_ ABCD password   = ABCDABCD

                     LG_Smart_Laundry_ 1a2b password   = 1a2b1a2b


   ※ Precaution : Lowercase or uppercase English letters must be entered as lowercase and uppercase respectively


 




*Required question