Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

[LG smart TV monitor] I want to turn on the settop box with the AI (Magic) remote control

Repair

AI remote controls were changed as of the year 2021.
Therefore, let’s take a look at what’s changed and how to turn on the settop box after you set the universal remote control.

magic(AI) remote control type

Try this

How to turn on the settop box with the AI (Magic) remote control

“Do you want to turn on your set-top box?” If you have clicked “Yes” but the settop box does not turn on, the No Signal message will keep appearing.

Do you want to turn on your set-top box? popup image
no signal image

If the above problem occurs, press the [More Action] key to open the following window and then click Power to turn on the settop box.

Power on from More Actions
Note
At the time you click [Power], the AI remote control must face toward the settop box.
Remote control direction check image

This guide was created for all models, so the images or content may be different from your product.

*Required question