Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

[LG Laptop Power] I cannot turn on the laptop

Troubleshooting

Reset the power. You can resolve the temporary problem with power on failures.

Try this

When connecting the power supply adapter, is the power status lamp lit?

If the AC power status lamp is not lit, then it can be due to a problem with the power supply adapter.

※ On the left side of device in most cases, there is an indication lamp and some models have it next to the power button.

Power adapter inspection method description

When connecting the power supply adapter, is the power status lamp lit but if you press the power button, the power is not turned on?

➔ Reset the power. You can resolve the temporary problem with power on failures.

※ If the power status indicator does not light when the power adapter is connected, there may be a problem with the power adapter.

A model with a built-in battery
1. Remove the power supply adapter.
Power adapter disconnection description
2. Press the power button for more than 10 seconds and release pressing fingers.
Power button 10 or more press description
A model with a separate battery
1. Remove the power supply adapter.
2. Remove the battery and turn on the power by mounting the battery after about 30 seconds.
Reset external laptop battery (illustrative image)

※ If the power on failure persists after power reset, then you need to have it checked by an LG Electronics service technician.

This guide was created for all models, so the images or content may be different from your product.

*Required question