An error code on the display of the room air conditioner can usually be resolved by performing a few simple troubleshooting steps.
Select the error code on your display:
CH34 Error Code
This code displays when the SAFETY RELAY causes the unit to power down due to abnormal pressure in the sealed system. This is not a defect, but designed to protect the unit from overheating.
To reduce the risk of the unit overheating, do the following:
Install an awning over the air conditioner to shade the unit from direct sunlight and weather conditions.
Clean the condenser coils regularly to maintain proper airflow.
Instead of shutting the air conditioner completely off when away from the home, raise the temperature to a higher setting. This will allow the air conditioner to maintain better cooling and humidity control, while reducing the strain on the unit when the temperature is turned back down for more cooling.
P2 or FL Error Code
The P2 or FL error code (depending on model) indicates that the drain pan in the unit is full.
Under normal operating conditions, the drain pan will not need to be emptied. The unit is designed with a slinger fan that is mounted above the drain pan. This fan picks up the water and slings it on to the condenser to help discharge heat. There is usually not enough water in the drain pan to cause the air conditioner to shut off.
Select the condition from the list below in which the P2 or FL error code displays:
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P2 or FL Displays and Keeps Coming Back
If the P2 or FL error code is displaying on the air conditioner, remove the drain port cap and tilt the air conditioner to the back so the water runs out of the drain outlet.
If the unit is in COOL mode and the P2 or FL error code keeps coming back, this indicates that the room is very humid and the unit is working well.
To drain the unit less frequently, turn the fan speed to LOW. This will slow the air circulation in the room and, thus, the amount of moisture the unit removes. Also, make sure all doors and windows are shut in order to create a controlled environment.
If the unit is in DRY mode, the unit is running primarily to remove moisture from the air. Change to the setting to COOL mode to reduce the amount of moisture being removed from the room. Some models may allow a hose to be connected for continuous drain. Refer to the model-specific owner's manual for details.
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P2 or FL Displays & No Water Drains Out
If the P2 or FL error code is displaying on the air conditioner, remove the drain port cap and tilt the air conditioner to the back so the water runs out of the drain outlet.
If no water is draining out when the air conditioner is tilted to the back, the unit will require a repair service. Please visit our Request a Repair page.
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P2 or FL Display Will Not Clear After Draining
If after tilting the unit to the back to drain the P2 or FL error code remains, perform a reset on the air conditioner.
To perform a reset:
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Unplug the air conditioner, leaving it unplugged for at least 10 seconds.
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Plug the air conditioner back in.
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Press the POWER button to turn the air conditioner back on.
If the P2 or FL error code appears after performing a reset. The unit will require a repair service. Please visit our Request a Repair page.
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P2 or FL Displays & Unit Does Not Shut Off
If the P2 or FL error code appears on the air conditioner's display but the unit continues to run. The unit will require a repair service, please visit our Request a Repair page.
If the error code on your unit is not listed here, refer to your owner's manual to resolve the model specific error code. Please visit our Documents and Manuals page to download a copy.
