■ Title
Water leaks from the product when it's turned off/not in use
■ Problem
Water leaks
■ Symptom
Leakage while it’s turned off
■ Solution or Settings
Water may leak from the appliance even when it's not in use/turned off if the condensate water produced during the operation was not drained properly.
It is necessary to check if the drain hose is connected properly.
1. Did the leakage happen after the installation / reinstallation of the appliance?
▶ While installing the air conditioner, make sure that the drain hose is connected properly.
*Service technicians need to check the installation status of the drain hose and drain gradient properly.
2. Did the leakage happen during the operation and not after the installation/reinstallation?
▶ It is necessary to request a service technician for a precise inspection.
■ Summary
Water may leak from the appliance even when it's not in use/turned off if the condensate water produced during the operation was not drained properly.
It is necessary to check if the drain hose is connected properly.
[If water leaks immediately after installation], It is required for the service technician to check once more and [If water leaks during the operation], it needs to be
inspected by the technician.
- The end -
