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OLED65W8PVA.AMA

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Troubleshooting
LG TV - How to install and uninstall TV apps

[https://lg.com/support]This video is how to install and uninstall TV apps.
Troubleshooting
LG TV - Is the volume different for each channel?

Is the volume different for each channel?SymptomWhen there is difference in volume among channels though you didn’t turn thevolume up/down, check if“Auto Volume” is On.- If you are using set-top box, Auto Volume and Smart Sound Mode feature...
Repair
[LG TV USB Connection] My TV cannot discover a USB storage device

If the connected port has a [USB Service Only] label, the USB port is a [SVCOnly Port] for LG Electronics service technicians, meaning that it cannot beused for external devices.For details, refer to the user manual.[USB Input] Checking and...
Troubleshooting
[LG TV Screen] My PC screen does not fit.

If the resolution setting is incorrect when the TV is connected to a PC, it mayresult in symptoms like screen cut-off and enlarged screen.In this case, set the optimal resolution by consulting the TV user manual.Causes and Symptoms---------...
Troubleshooting
[LG TV App Installation] How can I install and delete Smart TV apps?

The LG Content Store provides a variety of apps that you can freely install andenjoy.Try this--------Installing apps (2022 webOS 22)1. Press the Home button on the TV remote to enter the Home menu.Select Apps from the Home menu options at t...
Troubleshooting
[LG TV] How to run Pixel Clean and Pixel Refresher

What is Pixel Cleaning? * This is a feature unique to OLED TVs that compensates for problems on the screen that can occur if the TV is left on for a long period of time. * To help you watch TV at optimal quality, your OLED TV will perform t...

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Manuals & Documents

Find Manuals & Documents

Online Manual

Arabic,English,French

07/15/2022
User Guide

Arabic,English,French

07/15/2022 52,097K
Quick Start Guide

English

07/30/2019 4,050K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File(Version 05.50.45) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.45).zip

09/09/2024 831,598K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65W8PTA

OLED77W8PTA

OLED65W8PVA

OLED77W8PVA

OLED65W8YVA

OLED77W8YVA

OLED55E8PTA

OLED65E8PTA

OLED55E8PVA

OLED65E8PVA

OLED65E8YVA

OLED55C8PTA

OLED65C8PTA

OLED77C8PTA

OLED55C8PVA

OLED65C8PVA

OLED77C8PVA

OLED55C8YVA

OLED65C8YVA

OLED77C8YVA

3. Release History

[03.00.90]

1. Improvement of sibilant sound in Dolby ATMOS and Smart Sound setting.

[04.10.05]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.06]

1. This patch activates the key lock during Off-RS/JB operation on store mode in OLED model.

[04.10.15]

1. To improve that the subtitle is not displayed when HbbTV app in on.

2. Change HDR luminance curve.

[04.10.31]

1. Improved issue of external AV Receiver "Not Supported" error when playing Dolby Atmos content.

2. To improve issue of Macro Block Noise.

[04.10.55]

1. To improve no audio issue when changing sound out from ARC to TV Speaker in QSM Mode On

2. To improve contour noise.

[05.10.03]

1. Fixed Google Speech's bug

2. Improving Google Assistant service

3. Improving Amazon Echo service

4. "Direct TV Now" ready for 2018 yeares of product launch

5. TV Remote service expansion to 14 EU countries

6. Adding Compensation function in OLED model Auto Off condition

7. Adding 18Y HDCP2.3

8. Adding to Israeli STB Universal Remote Control

9. Fixed minor bugs

[05.10.15]

1. To improve SUNNXT App audio quality issues.

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.45]

1. fix that playback doesn't work when setting YouTube speed to such as x2

[05.20.02]

1. Fix minor issues including the failure of access to certain website in the browser

[05.30.02]

1. Apple AirPlay/HomeKit available in selected countries .

2. LG Channel has been upgraded and service territory expansion.

[05.30.10]

1. Improved disconnection in certain apps after software update

[05.30.20]

1. Software update contains minor bug fix

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.45]

1. Fixing minor bugs in software
SW File(Version 05.50.45) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

09/09/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65W8PTA

OLED77W8PTA

OLED65W8PVA

OLED77W8PVA

OLED65W8YVA

OLED77W8YVA

OLED55E8PTA

OLED65E8PTA

OLED55E8PVA

OLED65E8PVA

OLED65E8YVA

OLED55C8PTA

OLED65C8PTA

OLED77C8PTA

OLED55C8PVA

OLED65C8PVA

OLED77C8PVA

OLED55C8YVA

OLED65C8YVA

OLED77C8YVA

3. Release History

[03.00.90]

1. Improvement of sibilant sound in Dolby ATMOS and Smart Sound setting.

[04.10.05]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.06]

1. This patch activates the key lock during Off-RS/JB operation on store mode in OLED model.

[04.10.15]

1. To improve that the subtitle is not displayed when HbbTV app in on.

2. Change HDR luminance curve.

[04.10.31]

1. Improved issue of external AV Receiver "Not Supported" error when playing Dolby Atmos content.

2. To improve issue of Macro Block Noise.

[04.10.55]

1. To improve no audio issue when changing sound out from ARC to TV Speaker in QSM Mode On

2. To improve contour noise.

[05.10.03]

1. Fixed Google Speech's bug

2. Improving Google Assistant service

3. Improving Amazon Echo service

4. "Direct TV Now" ready for 2018 yeares of product launch

5. TV Remote service expansion to 14 EU countries

6. Adding Compensation function in OLED model Auto Off condition

7. Adding 18Y HDCP2.3

8. Adding to Israeli STB Universal Remote Control

9. Fixed minor bugs

[05.10.15]

1. To improve SUNNXT App audio quality issues.

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.45]

1. fix that playback doesn't work when setting YouTube speed to such as x2

[05.20.02]

1. Fix minor issues including the failure of access to certain website in the browser

[05.30.02]

1. Apple AirPlay/HomeKit available in selected countries .

2. LG Channel has been upgraded and service territory expansion.

[05.30.10]

1. Improved disconnection in certain apps after software update

[05.30.20]

1. Software update contains minor bug fix

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.45]

1. Fixing minor bugs in software
SW File(Version 05.50.15) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.15).zip

06/15/2023 831,540K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65W8PTA

OLED77W8PTA

OLED65W8PVA

OLED77W8PVA

OLED65W8YVA

OLED77W8YVA

OLED55E8PTA

OLED65E8PTA

OLED55E8PVA

OLED65E8PVA

OLED65E8YVA

OLED55C8PTA

OLED65C8PTA

OLED77C8PTA

OLED55C8PVA

OLED65C8PVA

OLED77C8PVA

OLED55C8YVA

OLED65C8YVA

OLED77C8YVA

3. Release History

[03.00.90]

1. Improvement of sibilant sound in Dolby ATMOS and Smart Sound setting.

[04.10.05]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.06]

1. This patch activates the key lock during Off-RS/JB operation on store mode in OLED model.

[04.10.15]

1. To improve that the subtitle is not displayed when HbbTV app in on.

2. Change HDR luminance curve.

[04.10.31]

1. Improved issue of external AV Receiver "Not Supported" error when playing Dolby Atmos content.

2. To improve issue of Macro Block Noise.

[04.10.55]

1. To improve no audio issue when changing sound out from ARC to TV Speaker in QSM Mode On

2. To improve contour noise.

[05.10.03]

1. Fixed Google Speech's bug

2. Improving Google Assistant service

3. Improving Amazon Echo service

4. "Direct TV Now" ready for 2018 yeares of product launch

5. TV Remote service expansion to 14 EU countries

6. Adding Compensation function in OLED model Auto Off condition

7. Adding 18Y HDCP2.3

8. Adding to Israeli STB Universal Remote Control

9. Fixed minor bugs

[05.10.15]

1. To improve SUNNXT App audio quality issues.

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.45]

1. fix that playback doesn't work when setting YouTube speed to such as x2

[05.20.02]

1. Fix minor issues including the failure of access to certain website in the browser

[05.30.02]

1. Apple AirPlay/HomeKit available in selected countries .

2. LG Channel has been upgraded and service territory expansion.

[05.30.10]

1. Improved disconnection in certain apps after software update

[05.30.20]

1. Software update contains minor bug fix

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

Find Software & Drivers

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