Request a Repair

Step 1.Select Your Product

EditEdit

If you cannot find the model you are looking for, please  contact us.

Enter Model Number

Model Number is required. No suggestion found. Re-try to enter your Model number or select your product category.

Please choose an item from the list below

Model Number Product

There are no related products.

Close results

Find my model #?

or Select by Product Category

Product Air Purifiers Built in Appliances Cooking Appliances Dishwashers Dryers Refrigerators Split Air Conditioners TVS/SOUNDBARS Vacuum Cleaners Washer Dryers Washing Machines Window Air Conditioners

Product is required.

Product Type

Product type is required.

Model Number

Model Number is required.

Enter Model Number or Select by Product Category*Required field

Warranty Info : Labor / Parts

CLICK HERE FOR PRODUCT SUPPORT

delete a product

Serial Number ( or IMEI/MEID )

Serial Number (or IMEI/MEID) is required. Serial Number ( or IMEI/MEID ) invalid. Please note, your serial number range is not eligible for our flat rate program. Please contact our call center at 1-888-542-2625 to book an out of warranty service call.

Find my serial #?

Purchase/Installation Date *Required fields

calendar view

Purchased Date is required. Valid Purchased Date is required.

Notice Close

Dear Customer,
Please keep your poof of purchase to claim warranty.

For Out Of warranty Repair: Visit & inspection fee is applicable, same will be informed by technician before visit.

CONTINUE

Next Next

Find My Model & Serial Number Close

Select a product category below.

Category TV/VIDEO APPLIANCES IT PRODUCTS RESIDENTIAL AIR CONDITIONERS SYSTEM AIR CONDITIONERS INFORMATION DISPLAY

Select a Product

Select by Product Category

Close

Close

Zoom in Zoom out

Find my product version code Close

Located at the end of the model on the serial number sticker

Close

Find Product Code Close

Close

Did you know? Close

• Did you know LG provides a flat-rate for labor and parts for your out of warranty products?
• Get LG out of warranty support at https://lgoutofwarranty.ca/en/main/home.do

Close

• Warranty Info :
• Serial Number :
• Purchased Date :

Warranty Expired?

Let`s Troubleshoot It may save you a repair cost.

Choose Diagnostic Information
There is no symptom data with the model.

Purchase Repair Service Purchase and Schedule your Out of Warranty repair at LG Repair Solutions.

Call Now! 800-243-0000

This product is not currently available for online repair requests.
Please Chat or Email for further assistance.

All Mobile Device repair requests are processed through our LG Mobile Repair site.
Continue to LG Mobile Repair

First class Customer Care Experience

LG Your product qualifies for the LG VIP Customer Care program Call our special LG VIP customer support representative number 855-400-4642 to set up your repair service

If you are unsure of your warranty status, refer to the Owner's Manual or in-box packaging for the product Warranty Statement. Be sure to have your date of purchase available for warranty confirmation.

Business Product repair requests can be handled using the following methods:
Request RA Request SWAP (888) 865-3026 (888) 865-3026

Unfortunately, your selected product 65EG9600 is unavailable to schedule your repair service at this moment.
However, you are able to contact us 855-400-4640 to get any support.

Unfortunately, your selected product 65EG9600 is unavailable to schedule your repair service at this moment.
However, you are able to contact us 855-400-4640 to get any support. cs-schedule-your-repair-type-unavailable-product-business

• Business Solutions

  You are able to contact us 1800-180-9898 or write to "b4bsupport.india@lgepartner.com"

• SAC

  You are able to contact us 1800-180-3577 or write to "cac.service@lgepartner.com"

Step 2.Product-Issue

EditEdit

2-3.Issue Details

Choose symptoms from the drop-downs, and provide a detailed description of the issue.

Symptoms*Required field

Topic

Select your topic is required.

Sub Topic

Select sub topic is required.

Click for solution

There is no symptom data with the model. Click the Next button to continue the remaining steps.

Description*Required field

Description is required.

Characters left : 1000 / 1002

2-4.Upload Proof of Purchase

If using the webcam feature, you may be prompted by your browser to allow access.

Select a file to upload

Browse

add more delete

The format of the file you've attached is not supported. Attachment File size over.

File must be less than 12MB. Allowed file types :
jpeg, jpg, gif, pdf, png, tif, zip.

Next

LG Smart Diagnosis App

Do you need support for you LG Home Appliance? Smart Diagnosis can help!GO

My Symptom

 > 

Description

Attachment

Attachment

Captured Image

Step 3. Contact Information

EditEdit

First Name*Required field

Name is required.

Last Name*Required field

Last Name is required.

Mobile Phone*Required field

Mobile Phone is required. Valid Mobile Phone Number is required.

Telephone

Telephone Number is required. Valid Telephone Number is required.

Country*Required field

Country U.A.E Afghanistan Armenia Azerbaijan Bahrain Georgia Kuwait Oman Pakistan Qatar Yemen

Country is required.

City*Required field

City is required.

Street*Required field

Street is required.

Email*Required field

Email Account is required. Email Address Invalid. Email already exists, Please try again.

Privacy Policy

I agree with the data protection policy*Required field Read More

Policy Agreement is not checked.

Reset Next

Customer Name

Address

Telephone

Mobile Phone

Email

Step 4. Request a Repair Review

Please review your Repair Request. Select edit to change your information. Select submit to request repair service.

Submit