Help Library: Help Library: [LG OLED TV] When setting the universal remote control, I can't search for a service provider

[LG OLED TV] When setting the universal remote control, I can't search for a service provider

Troubleshooting TVs 11/07/2023

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Location must be done in order to set the universal remote control.
If the LG Services Country and address are not set properly, you may not be able to search for the desired service provider.

Causes and symptoms

Location are not done.

Try this

Can’t you search for a service provider?

Check the Location from the Settings menu on the TV.

➔ Set the [Location] function in [2022 webOS22]

Press the

button on the remote control and select [All Settings] → [General] → [System] → [Location] → [LG Services Country]

1. After turning on the TV, press the [Settings] button on the remote control.
From [Settings], select [All Settings].

Image that enters all settings by pressing the setting button on the remote control

2. From [General], select [System].

3. Select [Location].

4. Change [LG Services Country] .
When [Others] is set, you may not be able to search for a service provider.

➔ Set the [Location] function in [2019 webOS4.5]

Press the

button on the remote control and select [All Settings] → [General] → [Location] → [LG Services Country]

1. After turning on the TV, press the [Settings] button on the remote control.
From [Settings], select [All Settings].

2. From [General], select [Location].

Image of selecting a location from the general menu

3. Select [LG Services Country].

How to set the current time in Settings.

[2021 WebOS6.0] Press the settings icon button on the remote control and select [All Settings] → [General] → [System] → [Location] → [LG Services Country]

[2019 WebOS4.5] Press the settings icon button on the remote control and select [All Settings] → [General] → [Location] → [LG Services Country]

[2018 WebOS4.0] Press the settings icon button on the remote control and select [All Settings] → [General] → [Location] → [LG Services Country]

[2017 WebOS3.5] Press the settings icon button on the remote control and select [All Settings] → [General] → [Location] → [LG Services Country]

※ If your remote control does not have the [ settings icon ] button, press the Home [ home icon ] button, and select Settings [ ] on the screen.

An image indicating the location of the settings icon on the screen

This guide was created for all models, so the images or content may be different from your product.

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[LG OLED TV] When setting the universal remote control, I can&#39;t search for a service provider

Causes and symptoms

Try this

Can’t you search for a service provider?

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[LG OLED TV] When setting the universal remote control, I can't search for a service provider