LG TV - The screen is too dark.

If the screen appears too dark without any changes made to settings such as brightness, sharpness, color, and color depth in the smart TV settings,
it is possible that the Energy Saving Steps mode or the eco picture mode has been enabled.

Causes and Symptoms

• The Energy Saving Steps Mode is enabled on your TV.
• Try changing the Picture Mode.

Initializing the picture mode

1. Press the [Mute] button 3 times in a row on your Magic remote control or general (button-only) remote control
to display the [Select functions you want to access] pop-up.

2. Select [AV Reset] to initialize the picture and sound settings.

[2022 WebOS22], [2021 WebOS 6.0]

※ Please note that the details of the AV Reset menu may vary depending on the model.

Try this

Have you enabled the Energy Saving Steps Mode?

➔ Disable [Energy Saving Steps Mode] in the TV Settings menu.

The screen brightness can change depending on the active Energy Saving Steps Mode.

➔ Enabling [Energy Saving Steps Mode] in [2022 WebOS22] and [2021 WebOS 6.0]

Press the button on the TV remote and select [All Settings] → [Support] → [OLED Care] → [Device Self Care] → [Energy Saving Steps] → [Maximum] → [Off].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

2. Select [Support] and then [OLED Care].

3. Select [Device Self Care].

4. Select [Energy Saving Steps].

5. Select [Energy Saving Steps Stage] and set [Maximum] to [Off].

➔ Enabling [Energy Saving Steps Mode] in [2020 WebOS 5.0]

Press the button on the TV remote and select [All Settings] → [Picture] → [Energy Saving] → [Maximum] → [Off].

Does the screen remain dimmed even after disabling the Energy Saving Steps Mode?

➔ Select [Standard Picture] for [Picture Mode] in the TV Settings mode.

The brightness of the screen varies depending on the mode selected.

This guide was created for all models, so the images or content may be different from your product.