Help Library: Help Library: LG Audio - I cannot control the speaker smoothly from the Music Flow app. What should I do?

LG Audio - I cannot control the speaker smoothly from the Music Flow app. What should I do?

Troubleshooting Audio, Blu-ray/DVD Players 25/03/2024

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I cannot control the speaker smoothly from the Music Flow app. What should I do?

symptom Symptom

- Speaker control failure

- Applicable models: NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M

checkpoint Checkpoint

■ Check if the network signal is interfered

how to fix How to fix

When a smart device with the application is placed where it has a weak signal, move the device closer to a router and try again.

1) If all speakers are connected to the network wirelessly

When the distance between a speaker and router is not close enough, you might not be able to control the speaker smoothly. Move the speaker closer to the router and try again.

2) If a speaker is connected to the network with a cable and other speakers are installed additionally

If a speaker is not close enough with the speaker connected with a cable, install another bridge(R1) or speaker between the speaker connected with a cable and the speaker with a problem, and try again.

▶ If it occurs continually, change Mesh network channel to use in [Settings] > [Advanced Setting] > [Mesh network setting]

▶ If a speaker is too close to a router, the network connection might be unstable.

▶ It is recommended to install a speaker approximately 90-120cm away from a router.

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LG Audio - I cannot control the speaker smoothly from the Music Flow app. What should I do?

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