Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

LG Air Conditioner - Inspection code: CH38

Troubleshooting

■ Title - Inspection code:   CH38


■ Problem - Error/Display screen


■ Symptom - CH38


■ Possible Cause

  - The CH38 error code will appear when the refrigerant(gas) level of the appliance is low, to protect the appliance.


■ Solution or Settings

1.   Did the CH38 error code appear after installing/re-installing the appliance?

  ▶ CH38 error can occur when the refrigerant level of the appliance is low.


      The technician must check if there is sufficient amount of refrigerants.

 

 

2. Did the CH38 error code appear after using the appliance for a period of time?


  ▶ Electrical problems such as electrical instability can cause temporary error.


      Unplug the power cord or shut off the circuit breaker and turn the power on after 5 minutes.


       If the error continues after taking the above measure, request for a qualified technician to inspect the appliance.


 

■ Summary

  - The CH38 error code will appear when the refrigerant(gas) level is low, to protect the appliance .


- The end -


*Required question