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[LG Air Conditioner Power Supply] While using 2in1, if only one of them is terminated, the outdoor unit can operate

Troubleshooting

When simultaneously using the stand type product and the wall mounted type product for the indoor unit, if one of them is turned off, doesn’t the outdoor unit stop?

In case of 2in1 product, if one of the stand type or wall mounted type of products for the indoor unit is operating, the outdoor unit might keep operating.

Try this

Inspecting the product’s operational status

➔ Check if the stand type or wall mounted air conditioner for the indoor unit is powered on.

If either one of the wall mounted type or stand type air conditioner is operating, then the outdoor unit will keep operating.

2-in-1 Image of the outdoor unit operating or stopping with the air conditioner
  • Stand on + wall mounted type on = outdoor unit on
  • Stand off + wall mounted type on = outdoor unit on
  • Stand on + wall mounted type off = outdoor unit on
  • Stand off + wall mounted type off = outdoor unit off

This guide was created for all models, so the images or content may be different from your product.

If the issue remains unresolved, we kindly encourage you to reach out to our customer service team at the following number:  0800 9811 5454

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