Help Library: Help Library: LG Air Conditioner - The remote control stops working frequently.

LG Air Conditioner - The remote control stops working frequently.

Troubleshooting Commercial Air Conditioners 19/03/2024

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■ Title

The remote control stops working frequently.

■ Problem

Remote control/button

■ Symptom

It’s not turned on by the remote control

■ Solution or Settings

Step 4. The remote control may not work under intense light such as three-wave fluorescent light or neon sign.

Test the remote control after turning off the lights of the room

It is recommended to request for the service visit if the problem is not fixed.

▶ Shortcut: Make a reservation for a service visit

▶ Shortcut : Make a reservation to purchase consumables

※ LG Electronics does not sell the universal remote control separately. We recommend to use a genuine remote control.

Please make sure that the right remote control is used for the product.

For 2 in 1 air conditioner, make sure you use remote control for floor standing air conditioner and wall mounted air conditioner separately.

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