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The LG.com website utilizes responsive design to provide convenient experience that conforms to your devices screen size. In order to get the best possible experience our LG.COM website please follow below instructions. If you’re using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
Live Chat
Need help finding the product?
Chat with one of our specialists now, click on the icon on the bottom of your screen. Our team is ready to assist you.
What is Live Chat?
Live Chat is a chat service for customers to have real time conversations with LG specialists. Once connected to an LG specialist, you can submit your enquiry and our specialist can assist with your enquiry quickly, thus a more effective and efficient conversation with you our customer.
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Step 1
Click on the Live Chat Icon located on the bottom of your screen.
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Step 2
Enter the required details on the Live Chat screen.
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Step 3
Start your Live Chat once you’re connected to an LG specialist.
Frequently Asked Questions
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Q.
How do I access the Live Chat service?
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A.Simply click on the Live Chat icon on your screen, fill in the required details and wait to be connected with an LG specialist.
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Q.
What are the Live Chat hours of operation?
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A.Live Chat is available Monday to Friday 9:00am to 5:00pm AEST and excludes public holidays.
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Q.
What happens if I need to make an enquiry outside of Live Chat’s operating hours?
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A.When Live Chat is not available, you can send your enquiry to obsanz@lge.com and we will respond as soon as possible.