* Mandatory fields

    Retailer, Store or Distributor Details

    Delete

    Return Items Requested

    Mandatory Return Supporting Evidence

    (10MB max filesize)
    (10MB max filesize)

    Yes No

    Yes No
    (10MB max filesize)
    (10MB max filesize)
    [For TV, power on to show damage if it cannot be seen in off mode] (10MB max filesize)
    Example photos of LG serial number
    Sample Serial
    (10MB max filesize)
    (10MB max filesize)

    Return of Goods, Terms & Conditions

    For Damage Returns, comprising physical, concealed or carton damage or short supply are to be returned within the specifications outlined in the "LGEAP Commercial Returns & Damage Allowance Terms and Conditions". All supporting evidence required to correctly validate your return claim needs to be provided with your initial request in order for LGEAP to correctly assess and validate your claim. Please note that products requested to be returned outside of LGEAP Damage Returns period may require pre-inspection prior to assessment of your claim, upon request by LGEAP. The Commerical Returns process and the LGEAP Commercial Returns & Damage Allowance Terms and Conditions does not exclude or modify the statutory rights or liability of any party, including the rights and obligations of any party under the consumer guarantee provisions of the Australian Consumer Law. Nothing in this policy affects the rights of end-user customers or their contractual relationship with you. Information submitted in this claim form will be provided to Freshworks Inc or its affiliates for the purposes of return claim management.

    For Damage Returns, comprising physical, concealed or carton damage or short supply are to be returned within the specifications outlined in the "LGEAP Commercial Returns & Damage Allowance Terms and Conditions". All supporting evidence required to correctly validate your return claim needs to be provided with your initial request in order for LGEAP to correctly assess and validate your claim. Please note that products requested to be returned outside of LGEAP Damage Returns period may require pre-inspection prior to assessment of your claim, upon request by LGEAP. The Commercial Returns process and the LGEAP Commercial Returns & Damage Allowance Terms and Conditions does not exclude or modify the statutory rights or liability of any party, including the rights and obligations of any party under the consumer guarantee provisions of the Consumer Guarantees Act (NZ). Nothing in this policy affects the rights of end-user customers or their contractual relationship with you. Information submitted in this claim form will be provided to Freshworks Inc or its affiliates for the purposes of return claim management.

    Pay with Zip

    Shop now. Pay later. Always interest-free.

    • cart

      Add your favourites to cart

    • checkout

      Select Afterpay at checkout

    • Log into or create your Afterpay account, with instant approval decision

    • installment

      Your purchase will be split into 4 payments, payable every 2 weeks

    All you need to appply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia.

    Late fees and additional eligibility criteria apply. The first payment may be due at the time of purchase. For complete terms visit afterpay.com/en-AU/terms.

    LG Electronics Australia is offering Afterpay to online customers for orders up to the value of $3,000.

    Click below to find out more : How it Work and FAQs

    zip
    An account for everyone

    Choose the buy now, pay later account that suits you best.

    picture
    Repay your way
    Choose how you pay - weekly, fortnightly or monthly.
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    Shop just about everywhere
    Shop at all your favourite places, online and instore, with the Zip app.
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    Rewards
    Exclusive cashback offers when you shop, simply check the Zip app*.
    Most popular
    icon-payment-au-zip-pay

    Up to $1,000

    Interest free always

    For everyday spending, from fashion to fitness, eyewear to electronics, pet care to bills.

    Apply Now
    • Interest free always1

    • Flexible repayments

    • No establishment fee

    • $9.95 monthly account fee

      Pay your statement closing balance, in full, by the due date and we'll waive the fee.

    • Tap to pay everywhere Visa is accepted**

    icon-payment-au-zip-money

    Over $1,000

    Bigger purchases

    For buying that road bike, new sofa or renovating your home.

    Apply Now
    • Interest free for first 3 months1

      Retailers may offer longer interest free terms (6-60 months). At conclusion of the interest free period, interest will be charged at the standard annual rate 25.9%.

    • Flexible repayments

      Enjoy the freedom to set your schedule to weekly, fortnightly or monthly.

    • One-off establishment fee

      A one-off establishment fee may apply for new customers.

    • $9.95 monthly account fee

      Waived if you have nothing owing.

    • Interest free instalment plans2

      For purchases over $300 we'll automatically set you up to repay in equal instalments to help you avoid interest charges.

    1. Zip Pay

    Minimum monthly repayments are required. A monthly account fee of $9.95 applies and is subject to change. Pay your closing balance in full by the due date each month and we'll waive the fee. Available to approved applicants only and subject to completion of satisfactoryc redit check. Other charges may be payable. T&Cs apply.

    2. Zip Money

    Available to approved applicants only and subject to completion of satisfactory credit check. Minimum monthly repayments are required. Paying only the minimum monthly repayment amount will generally not repay a purchase within the interest free period. A monthly account fee of $9.95 will also apply and a one-off establishment fee may apply for new customers. Any balance outstanding at the expiry of the interest free period will be charged at the standard variable interest rate, 25.9% per annum as at 1 June 2023. Other charges may be payable, see T&Cs. Interest, fees and charges subject to change. Terms & Conditions apply and are available on application. See your contract for further details. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit License Number 441878).

    Rewards are redeemable when you reach the Rewards Goal. See Promotion and Reward Program T&Cs for more details
    Tap to pay in store available with Zip Pay only. Use the Card everywhere that Visa contactless payments are accepted in store. Card T&Cs apply. Single-use card available with Zip Pay and Zip Money only. Use the Card everywhere that Visa contactless payments are accepted online. Card T&Cs apply