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[LG Laptop Screen] The screen is off

Troubleshooting

The laptop is powered up but the screen is off?

Try this

If you can power it on but the screen displays nothing, or the screen is frozen during booting, then reset the power.

A model with a built-in battery

① Remove the power supply adapter.

Power adapter removal instructions
② Press the power button for more than 10 seconds and release pressing fingers.

Press the power button for more than 10 seconds and release pressing fingers.
③ Press the power button to turn on the power.

※ If the screen still plays nothing after power reset, then you need to have it checked by an LG Electronics service technician.

A model with a separate battery

① Remove the power supply adapter.
② Remove the battery and turn on the power after about 30 seconds by mounting the battery.

Reset external laptop battery (illustrative image)

※ If the screen still plays nothing after power reset, then you need to have it inspected by an LG Electronics service technician.

This guide was created for all models, so the images or content may be different from your product.

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