If the SD card is not being recognized, check if the card is recognized on another computer or if a different SD card is recognized on the computer.
- If the SD card storing important data is physically damaged and cannot be repaired, it is recommended that you have it examined by a data recovery company.
- If another SD card is recognized in the SD card slot, it may be a problem with the SD card memory, so it is recommended to get the card checked by the memory manufacturer.
Causes and Symptoms
- Not recognizable due to the card being physically damaged.
- Malfunction due to a virus infection.
- SD card not recognized due to USB Hub malfunction.
Try this
Malfunction due to a virus infection
➔ Process a virus scan.
1. Select [ Virus and threat protection] from the [
search bar] in the taskbar and run a virus scan.
➔ If there is no important data on the device, format the SD card.
※ Once the formatting has been processed, all data, photos, videos, etc., on the SD card will have been deleted.
(If the SD card holds important data, it is recommended that you have it checked by a data recovery company.)
1. In the file explorer, right-click [SD Card Drive], select [ Format], and then select [Start (S)] to proceed with formatting.
SD card not recognized due to USB Hub malfunction
1. There are cases where USB Hubs have recognition problems or compatibility issues, causing particular products to not recognize some devices.
2. Check if the USB Hub works on other computers.
This guide was created for all models, so the images or content may be different from your product.
