Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

[SIGNATURE] An app cannot be installed due to a lack of memory

Troubleshooting

There is a way to connect a USB storage device and install the app on the USB memory.

Image of Signature TV
Solution if an app cannot be installed due to a lack of memory
  • Delete unused apps to secure more memory.
  • There is a way to connect a USB storage device and install the app on the USB memory.
  • Unless the TV memory is insufficient, apps cannot be stored on the USB memory.
  • Depending on the app, it may not be possible to install it on the USB storage device. (App manufacturer's policies)
  • Installing an app on a USB storage device may slow down the app installation.

Try this

[2022 webOS22] How to delete an app

1. Press the Home button on the TV remote control to enter the Home menu.
From the list of apps, select [Edit App List].

Image of entering the edit app list by pressing the home button on the remote control

2. Selecting an app you want to delete will display [ trash bin icon ] over the app.

3. If you select [ trash bin icon ] over the app, a message saying [Do you want to delete?] will pop up.
Then select [Yes].

Image of deleting unnecessary apps

[2020 WebOS5.0] How to delete an app

1. Press the Home button on the TV remote control to enter the Home menu.

Image of entering the edit app list by pressing the home button on the remote control

2. Select an app you want to delete and press and hold the button down for 3 seconds to display [ X ] over the app.

3. If you select [ X ] over the app, a message saying [Do you want to delete?] will pop up.
Then select [Yes].

Image of deleting unnecessary apps

How to install an app on a USB storage device

➔ This is a method to install an app on a USB storage device when there is no storage space left in the TV.

1. Connect the USB storage device to the TV.

2. Select the storage device to install the app and install it.

This guide was created for all models, so the images or content may be different from your product.

*Required question