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12kg Series 9 Top Load Washing Machine with AI DD®
Smart and Advanced Laundry
*AI DD® available for AI Wash cycles only. The results may be different depending on the environment. The 'Auto Arrange Program' feature automatically arranges wash cycles on the control panel in order of most frequently used cycle when used more than 10 times. The feature also automatically changes the default cycle options to include your custom options if the same custom options are used more than three times consecutively. Tested by Intertek, based on IEC 60456 with 5.5kg loads. Compared the Conventional Cotton Cycle with and without TurboWash option. The results may be different depending on the environment.
AI DD®
Intelligent Care
*AI DD® available for AI Wash cycle only. Images used for illustrative purposes only.
*Approved by BAF (British Allergy Foundation) for reduction in exposure to House Dust Mite, Pollen Allergen, Bacteria. The results may be different depending on the environment.
Creates Personalised Laundry Options Based on Your Usage
*The 'Auto Arrange Program' feature automatically arranges wash cycles on the control panel in order of most frequently used cycle when used more than 10 times. The feature also automatically changes the default cycle options to include your custom options if the same custom options are used more than three times consecutively.
*Video used for illustrative purposes only.
*Tested by Intertek, based on IEC 60456 with 5.5kg loads. Compared the Conventional Cotton Cycle with and without TurboWash option. The results may be different depending on the environment. Video for illustrative purposes only.
An Optimal Way to Wash
LG ThinQ®
Smart Control, Smart Life
Hands-free with voice assistant
Ask 'how much time is left on the washer' and the smart speaker will let you know.*
Control and adjust from your phone
Start your washer via your smart phone with the LG ThinQ® app.*
Monitor from afar
Check the status of the washer, download new cycles, or monitor energy usage with LG ThinQ®.*
*LG ThinQ® app available on compatible Android or iOS smartphone. Phone and Home Wi-Fi Data connection and product registration the LG ThinQ® required. Visit lg.com/au/lg-thinq for features, system compatibility and service availability which may vary by country and model. Google and Google Home are trademarks of Google LLC. Voice-enabled smart speaker device is not included. Video for illustrative purposes only.
*2 years parts and labour on the product and additional 8 years on Inverter Direct Drive Motor (parts only).
FAQ
Why is my laundry covered with dust and lint?
1. Dust generated during washing is filtered through a cleaning filter. If the cleaning filter is full, the dust may not be filtered out properly. The cleaning filter can be manually cleaned before every wash to prevent the machine from leaving dust and lint on clothes.
2. Separate your coloured and white clothes from your black and lint-producing clothes. Wash them in different loads to further prevent unwanted dust and lint in your laundry.
What should I do when I encounter the [IE] error code?
1. It occurs when the washing container is not filled with water for a certain period of time.
2. Check if the faucet is locked or the water hose is not connected
3. Check if the water supply hose is pressed or bent
4. Please check if the water supply hose is frozen because of the cold weather
What should I do when I encounter the OE error code?
1. If the drain hose is twisted or bent, or if the drain hose is installed too high, the water flow may be interrupted and the water may not drain well. In this case, make sure that the drain hose is not more than 6 cm off of the floor and arrange it so that the bottom of the hose falls evenly, without obstruction.
2. Make sure that the drain hose is not blocked with dust or other substances.
3. Check if the drain hose has frozen due to cold weather.
What should I do when I encounter the (dE) error code?
If the valve where the source water is supplied or the dispense valve of the faucet is closed, the water pipe sterilization and water outlet sterilization features will not work. Please open the source water valve or the dispense valve.
How do I register my product on ThinQ?
1. Make sure that both your product and internet router are turned on.
2. Bring your product close to the internet router. If the distance between the product and the router is too far, the signal strength can be weak and it may take a long time to register your product.
3. Install the ThinQ application. Please refer to the page relevant to your country for further instructions on installing the ThinQ application and registering your product.
FAQs
Which features does this product have?
Features vary by model. Not all features referred to in the below Q&A are available on every product in the LG range. Please refer to specifications / product pages for details by model.
What size washing machine do I need?
The size of the washing machine you need depends on your personal circumstances. For instance, if you're living alone or with a partner, a compact or medium-sized machine, typically between 7 and 8 kg load capacity, might suffice. For an average-sized family or 3-4 person household an 8 to 10kg load capacity may be suitable. However, for larger families or households, you might need a larger capacity washing machine, ranging from 10 to 14 kg. LG offers a broad range of washing machines in various sizes to cater to every kind of household. Measure your available space and compare it with the washing machines dimensions provided in the product specifications to ensure the machine will fit in your home.
How do I choose the right washing machine for my needs?
Choosing a suitable washing machine involves considering several factors. Think about your laundry load, the types of clothes you frequently wash and your preferred washing method (top load or front load). Also, consider features that might be useful to you, like LG Smart Diagnosis for troubleshooting or the 6 Motion Direct Drive technology for custom washing. LG offers various washing machines with different features and capabilities, ensuring a perfect fit for everyone.
How do I choose an energy and water efficient washing machine?
Check the energy label on your chosen LG washing machine for a series of stars, plus a number that tells you the estimated annual energy consumption (kWh/per year) it uses to run. More stars means a more energy-efficient machine, however for consistency you should only compare star ratings and energy consumption between machines of the same capacity and loading type.
At the top of the water rating label, the star rating shows the water efficiency of the product. Understanding the star rating is easy — the more stars, the more water efficient the product is. Use the star rating to compare the water efficiency of different products at a glance. The middle section of the label shows the amount of water used by the product, in which consumption rate details vary by product type. You should only compare star rating and energy consumption between the machines of same capacity and loading type.
How can I help save energy during washing?
Improving the energy use during washing involves some simple steps. Try to wash full loads where possible, use lower temperature settings and use the eco-friendly cycle if your machine has one. Additionally, consider investing in an energy-efficient model.
What are the benefits of a WashTower over a traditional Wash Dryer stack?
An LG WashTower is a combined washer and dryer laundry solution that delivers a stylish, smart and easy to use appliance with a convenient central control panel. Alternatively to a traditional wash dryer stack, the LG Wash tower provides a number of features tailored specifically for a stacked design, whilst maintaining the advanced functionality of an LG washing machine and dryer.
Do I have to reach the top of the WashTower to control it?
No, the WashTower™ has an easy reach control panel designed for user convenience. The centrally located panel provides easy access to both the washer and dryer controls. Additionally the WashTower™ functions and cycles can also be controlled remotely using the ThinQ® app.
How does AI DD benefit my laundry?
LG machines with AI DD® use smart technology to weight the load and assess the fabric softness of your laundry. The result - an automatic selection of the optimal washing motion by your machine for thorough cleaning and clothing care. LG Inverter Direct Drive Motors deliver 6-motion technology for an effective wash with fewer moving parts than a traditional belt and pulley system, helping to make for a long lasting appliance.
Do top load washing machines have AI DD?
Select top load models have AI DD®, which offer more wash motion options. These specific top load models have an AI Wash option that utilises intelligent care through automatically selecting the optimal motion based on the weight and fabric softness in each load.
How can I reduce the noise my washing machine makes?
LG Direct Drive Motor technology reduces the number of moving parts inside your washing machine, resulting in quiet operation, low vibration and enhanced durability. When a qualified service personnel installs your washing machine, it should be installed on a level surface and checked regularly. An unlevel unit may move around, increasing the noise output. To help reduce the noise you can place anti-vibration pads underneath your washing machine.
What are the benefits of an LG top loader?
The range of LG Top Load washing machines offer a number of innovative features that deliver quality results. The multiple wash motions available, enhances washing performance through the increased strength and speed of the Pulsator’s motion. Additionally, the LG TurboDrum improves the wash action of your preferred cycle through its rotations, delivering a brilliant wash.
Will I need to clean the machine often?
It is recommended that all LG washing machines are cleaned regularly, by running a tub clean cycle with cleaning product. However our top load washing machines make cleaning significantly easier with our lint filter. The lint filter is placed inside the top load machine, and helps to keep your laundry and drum clean by catching the dust and dirt that come off your clothes during a wash.Refer to the Owner's Manual for intructions on how to best clean the tub of your LG washing machine.
What can a smart washing machine do?
LG’s Washing Machines use artificial intelligence to optimise washing motions and automatically sense fabric characteristics such as weight and softness. LG’s WiFi-enabled smart washing machines can also be accessed and controlled by voice recognition or using the LG ThinQ app from compatible iOS and Android devices, which connects with your smart washer wherever you are. Remote-start your appliance with either the tap of a button or voice assistant control, receive a notification when a laundry load is complete, perform troubleshooting Smart Diagnosis, and download bespoke pre-set cycles — all via the ThinQ app.
Does the front load washer ruin fabrics?
The intelligent fabric care system powered by AI DD in the LG front load washing machines weigh the load and assess fabric softness to automatically select the optimal wash motions that will carefully wash your clothes. Additionally, LG front load washing machines offer a steam function during the Allergy Care Cycle, which opens up fibres and assists in reducing exposure to common household allergens such as house dust mite, pollen allergen and bacteria.
Gallery
Key Specs
-
Max Wash Capacity (kg)
12
-
Product Dimensions (WxHxD mm)
690 x 1070 x 730
-
ezDispense (Auto Dosing)
No
-
Steam
Yes
-
ThinQ(Wi-Fi)
Yes
All Spec
MATERIAL & FINISH
-
Body Color
Platinum Black
-
Lid Type
Tempered Glass
CAPACITY
-
Max Wash Capacity (kg)
12
PROGRAMS
-
AI Wash
Yes
-
Baby Wear
Yes
-
Color Care
Yes
-
Delicates
Yes
-
Download Cycle
Yes
-
Drain + Spin
No
-
Duvet
Yes
-
Pre Wash+Cotton
No
-
Quick Wash
Yes
-
Rinse + Spin
Yes
-
School Care
Yes
-
Smart Rinse
Yes
-
Sports Wear
Yes
-
Towels
Yes
-
Tub Clean
Yes
-
Wool
No
-
Cotton
Yes
-
Deep Wash
Yes
-
Eco Cotton
Yes
-
Rainy Days
Yes
-
Jeans
Yes
-
Sweat Stains
Yes
-
Quick Tub Clean
Yes
-
Stain Care
Yes
-
Allergy Care
Yes
CONTROL & DISPLAY
-
Delay Timer
3-19 hours
-
Display Type
Touch LCD + LED
-
Door Lock Indication
Yes
-
Figure Indicator
LCD
FEATURES
-
6 Motion Wash
Yes
-
TurboClean
No
-
AI DD
Yes
-
Product Type
Top Load Washer
-
End of Cycle Signal
Yes
-
Add Item
No
-
ezDispense (Auto Dosing)
No
-
Inverter DirectDrive Motors
Yes
-
Foam detection system
No
-
Load Sensing
Yes
-
Steam
Yes
-
Leveling Legs
Yes
-
Stainless Steel Tub
Yes
-
Embossing Inner Drum
Yes
-
Vibration Sensor
Yes
-
Water Inlet
Hot & Cold
-
JetSpray
Yes
-
Lint Filter
Yes
-
Punch + 3
No
-
Semi Stainless Steel Drum
No
-
Side Water Fall
No
-
Smart Inverter Motor
No
-
Smart Motion
No
-
Soft Closing Door
Yes
-
Stainless Lint Filter
Yes
-
TurboDrum
Yes
-
TurboClean 3D
Yes
-
Water Level
Auto/Manual
-
WaveForce
Yes
DIMENSIONS & WEIGHTS
-
Product Height with Lid Open (mm)
1420
-
Box Dimensions (WxHxD mm)
752 x 1140 x 797
-
Product Dimensions (WxHxD mm)
690 x 1070 x 730
-
Product Weight (kg)
59.0
-
Box Weight (kg)
65.0
ENERGY
-
Energy Rating (Wash)
4.5 Star
-
WELS Registration Code
C02256 (Eco Cotton, Press Water Level for more than 3 seconds, Temp. Warm) / / Water Consumption per wash: 123L
-
WELS Water Rating (Wash)
4 Star
ADDITIONAL OPTIONS
-
Wi-Fi
Yes
-
Hot Wash
No
-
Child Lock
Yes
-
Cold Wash
No
-
Delay End
Yes
-
Soak
Yes
-
Spin Only
Yes
-
Stain Care
Yes
-
Remote Start
Yes
-
Strong Wave
No
-
Rinse
5 Times
-
Spin
5 Levels
-
Steam
Yes
-
Temp.
Cold / Warm / Hot
-
Water Level
10 Levels
-
Tub Clean
Yes
-
TurboClean
No
-
Wash
Yes
EAN CODE
-
EAN Code
8806098760213
SMART TECHNOLOGY
-
Smart Diagnosis
Yes
-
Download Cycle
Yes
-
Energy Monitoring
Yes
-
Remote Start and Cycle Monitor
Yes
-
ThinQ(Wi-Fi)
Yes
-
Tub Clean Coach
Yes
-
Smart Pairing
Yes
WARRANTY
-
Warranty
2 years parts and labour warranty and an additional 8 years parts warranty on Inverter DirectDrive Motors.
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