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[LG TV] It takes too long to show the new channel when changing channels with a set-top box

Troubleshooting
  • Set-top boxes have a certain delay time when changing channels. This may vary depending on the set-top box service provider.
    Sometimes, a set-top box error or a communication problem may be the cause of a delay in channel display.
    In this case, resetting the set-top box may solve the problem.
  • If the problem persists after you have reset the set-top box, contact the service provider.

Try this

How to initialize a set-top box

1. Turn off your TV using the remote control.

2. Turn off the power switch on the back of the set-top box, wait for 5 seconds, and turn it on again.

Image of turning the switch on the back of the set-top box off and on again

3. For models with no power switch, remove the power cable, wait for 5 seconds, and reconnect it.

Image of unplugging and plugging in the power cable on the back of the set-top box

4. If the power lamp on the set-top box flickers and lights again, the initialization is complete.

Image of set-top box working normally

※ The initialization method may differ by the set-top box model provided by your service provider.

This guide was created for all models, so the images or content may be different from your product.

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