Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

[LG TONE Free] I put the earbuds in the charging case and closed the case, but it is still updating

Troubleshooting

At a glance

For TONE Free models released in 2022, it keeps updating even if you put the earbuds in the case and close the case. It will be disconnected once the update is completed.

For product stability, it is recommended to leave the case open according to the guide to stay connected during the update.

This guide was created for all models, so the images or contents may be different from your product.
*Required question