[LG Monitor Screen] During use, the screen display is corrupted

Causes and Symptoms

• The power cord and the PC/signal cable connections are poor.
• Monitor's recommended resolution/frequency setting is changed.

Try this

Did you check the power cord and the monitor adapter connections?

➔ Check if the power cord is correctly connected to the multi tab and if the monitor adapter is accurately inserted.

Did you remove the connected cable and check the contact?

➔ Check if internal metal pins are bent or there are alien substances and if so, replace it with an authentic cable.

Wait! Here are more tips

Did you connect it with the cable included in the product package provided when purchasing it.
➔ If you use a cable out of the product specs, then it can cause screen blinking and no display and so on.

Did you reset the monitor setting?

➔ It can occur due to monitor power saving or auto off errors, thus reset the monitor to the factory setting.

(※ Access route varies depending on the model, so for more details, see the user manual.)

① At the bottom center of the product, press the Joystick button to open the main menu.

② Move to the right to select [Setting].

③ Select [General].

④ Select [Reset to Initial Settings] and press [Yes] to reset it.

Did you try to change the PC resolution to [Recommended]?

➔ In Windows, check if the display resolution is set to [Recommended].

① Right click with the mouse button on an empty space in the background of your PC screen and then select [Display Settings].

② Set [Text, App and Other Item Size Change] and [Display resolution] to [Recommended].

※ If the same problem persists after the above remedies, then have it accurately inspected by an LG Electronics technician.

This guide was created for all models, so the images or content may be different from your product.