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[LG Laptop Screen] In Windows 10, I can’t control the LCD screen brightness

Troubleshooting

If there is an issue with your graphics driver, you may not be able to adjust screen brightness, which can be resolved by uninstalling and reinstalling the graphics driver.

Causes and Symptoms

  • Due to graphics driver errors or no installation of the driver, screen brightness control might fail.

Try this

Did you try to adjust the brightness using the following methods?

① On the keyboard, press the [Fn + F2, F3] keys to adjust the screen brightness.

Description of how to adjust screen brightness by pressing the Fn + F2, F3 keys on the keyboard.

② Adjust the screen brightn4ess in Windows settings.
On the keyboard, press the [Windows +I] key to select [Windows Setting] → [Display].

Adjust the screen brightn4ess in Windows settings.

③ In the LG Control Center program, adjust the brightness.
[System Settings] → [Screen Brightness]

In the LG Control Center program, adjust the brightness.

In device manager, remove the graphics driver and install it again.

① Right click with the mouse button on the [Start] button at the left to the screen or press the [Windows + X] keys on the keyboard to run device manager.

Right-click on the Start button and enter Device Manager

② In [Device Manager], double click the [Display Adapter] item.

③ After selecting the graphics device below [Display Adapter] and click the [X] icon at the top.
※ If the graphics device is not installed, then the display adapter is marked as “default Microsoft display adapter” or "standard VGA graphics adapter".

④ Do not put a check mark on the [Attempt to remove the driver for this device.] item but click the [Delete] button.

Delete graphics driver from device manager

⑤ After you [Restart] the PC, check if the screen brightness is adjusted.

⑥ If the problem persists, check [Delete the driver software for this device] and restart the PC and then reinstall the graphics driver.

Wait! Find out more. (How to reinstall the graphics driver)
① When purchasing an LG product for the first time, you should run the LG Update Center program if it includes Windows or run the LG DnA Center Plus program if it doesn't include Windows.
② If you are unable to locate the LG Update Center or the LG DnA Center Plus program, you can access the LG Electronics website's Customer Support → Drivers and select [Laptop/Tab] from the [IT/Monitor] category and enter the model name.
After that, choose the corresponding Windows version from the [Operating System (OS)] category. Once you have done this, you can proceed to install either the LG Update Center or the LG DnA Center Plus program.

※ If the problem persists after the above remedies, then you need to have it checked by an LG Electronics service technician.

This guide was created for all models, so the images or content may be different from your product.

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