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[LG Laptop] How to troubleshoot failed Bluetooth connections

Troubleshooting

If the Bluetooth switch below the Bluetooth and other devices menu is turned off, then turn it on.

Causes and symptoms

➔ Your Bluetooth device does not work?

  • You must check if the Bluetooth device is activated in Windows settings.
  • In Windows service settings, check if the Bluetooth support service is terminated.
  • In device manager, check if the device driver is installed properly.
  • If the tasks are completed, restart the PC to apply all the completed tasks.

Try this

➔ How to pair a Bluetooth device PC in Windows 11.

1. On the right side of the taskbar, select the network/sound/battery icon( Network sound battery ) next to [Time and Date] and then select [ Bluetooth Device Management Bluetooth Device Management ].

2. After selecting a Bluetooth device, select Finish.

3. Bluetooth devices and PCs connect automatically when both devices are within Bluetooth range and Bluetooth is turned on.

Bluetooth connection connection (description image)

➔ How to pair a Bluetooth device PC in Windows 10.

1. In the taskbar, select [ start Start ] > [ settings Settings ] > [ Device Device ], and then select [ Bluetooth Bluetooth & Device ].

2. In the [ Bluetooth and Device Bluetooth and Device ] menu, select [ Add Device Add Device ].

3. Select the [Bluetooth] menu to automatically search for nearby Bluetooth devices.

4. Follow the instructions to pair a Bluetooth device.

Bluetooth device connection (description image)

If the Bluetooth switch below the Bluetooth and other devices menu is turned off, then turn it on.

➔ Check if Bluetooth is enabled on your Windows 11 PC.

1. In the taskbar, select [ start Start ] > [ settings Settings ] > [ Bluetooth Bluetooth & Device ] and check if [ Bluetooth Bluetooth on On ] is displayed.

2. How to turn on Bluetooth in quick settings: On the right side of the taskbar, select the network/sound/battery icon( Network sound battery ) next to [Time and Date] and then turn on [ Bluetooth Bluetooth ].

3. If a Bluetooth device is not connected when it is turned on, then it might be displayed as [Not Connected].

Bluetooth not connected (description image)

➔ Check if Bluetooth is enabled on the PC with Windows 10.

1. In the task bar, select [ windows Start ] > [ settings Settings ] > [ Device Device ], and then select [ Bluetooth & Device Bluetooth & Device ].

2. Check if [Bluetooth] is set to [On].

Turn on Bluetooth device (description image)

If the Bluetooth device is terminated in the service app, then start the service status.

1. In the task bar search field, enter [ search ] to select the [ Service App Service App].

2. In the service item, double click all of 3 to 4 items of [Service App Bluetooth Related Service] and select [Startup type : Auto] / [Service Status : Start] and click OK.

In the service item, double click all of 3 to 4 items of [ Bluetooth Related Service] and select [Startup type : Auto] / [Service Status : Start] and click OK.
In the service item, double click all of 3 to 4 items of [ Bluetooth Related Service] and select [Startup type : Auto] / [Service Status : Start] and click OK.

In device manager, check the Bluetooth device driver.

1. In the task bar search field, enter [ search Device Manager] to select [ Device Manager Device Manager].

2. In device manager, select [ Bluetooth Devices Nearby Bluetooth Devices Nearby] and right click with the mouse button on [Unknown Device(or USB related device)] with an exclamation mark to [Delete] it.

In device manager, select [  Bluetooth Devices Nearby] and right click with the mouse button on [Unknown Device(or USB related device)] with an exclamation mark to [Delete] it.

➔ If the tasks are completed, restart the PC to apply all the completed tasks.

Click the Start icon on the taskbar > Click the Shutdown icon > Click Restart to restart Windows.

Click the Start icon on the taskbar > Click the Shutdown icon > Click Restart to restart Windows.

This guide was created for all models, so the images or content may be different from your product.

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