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  • Video Contents
    Operation
    Video] Do you want to know how to update firmware of Smart TV?
  • Document Contents
    Troubleshooting
    Power is turned on but no light at front.
    Power is turned on but no light at front.Symptom Even though you turn on the power, you don’t see power light on.Even though you turn off with remote control, power light doesn’t indicateanything,※ The location of power indicator may vary b...
  • Document Contents
    Operation
    How can I use an earphone to hear TV audio?
    How can I use an earphone to hear TV audio?SymptomListening to sound with headphones How to fixNon-Smart1. Check if there are 3.5m stereo (Audio) terminal and monitor audio outputterminal on the product. If none, the model does not provide ...
  • Document Contents
    Operation
    I cannot use the internet although wired/wireless network connection is working.
    I cannot use the internet although wired/wireless network connection is working. Symptom For wireless network connection of Smart TV, check the items below..- Router and wireless network availability- TV embedded with WI-FI※ For some models...
  • Document Contents
    Operation
    How can I add certain channels to "bookmark list"?
    How can I add certain channels to "bookmark list"?Symptom Register channels you frequently watch as favorite channels to change themeasily. ※ This doesn’t support set-top box channels. How to fix Before 2011 TV2012~2013 smart TV [Smart] or[...
  • Document Contents
    Troubleshooting
    Lines appear on the screen.
    Lines appear on the screen.CausesIncorrect setting of incoming signal or Aspect Ratio may cause lines/noise onthe picture.Things to check ① Check if the aspect ratio is set as 16:9 (Original ratioselected).② Check the antenna signal and cab...
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