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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
I can hear high pitched noise.SymptomHigh frequency noiseHow to fixCoil type parts are used for TV configuration and they create noise. If there isno trouble with display, you may be carefree to use it.※ watching distance : 5~7 times the di...
How can I use an earphone to hear TV audio?SymptomListening to sound with headphones How to fixNon-Smart1. Check if there are 3.5m stereo (Audio) terminal and monitor audio outputterminal on the product. If none, the model does not provide ...
No broadcasting screenSymptomTo set Auto TuningNon-SMARTHow to fixHow to set Auto Tuning ※ Setting procedure/adjustment menu may vary by model.Menu → Channel → Auto Tuning
TV is turned on/off automatically. SymptomDo you want to use a timer to turn on/off TV at certain time? You can do this with TV on/off timer setting.※ To use this function, current time should be set. If current time is set to “user setting...
Power delaySymptomFor OLED, LED, LCD, and PDP products, it may take some time to show an imagewhen you turn on the power.How to fixSee if LG logo shows up on the screen when you turn on the power.If you are using set-top box, check if the s...