To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.COM COOKIES
We use cookies to enhance your user experience and the effectiveness of our marketing activities. By selecting "Accept All", you agree to all of our cookies. Select "Cookie Settings" to customize your cookie preference. Read our Privacy policy and Cookie policy.
Functional Cookies
These cookies are used to provide you with convenient functions, such as product reviews and product video playback, during your web browsing, they also enable interaction with social media accounts.
Analytics Cookies
These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you.
Advertising Cookies
These cookies enable us to show you ads and other content that we think is most attuned to your interests and digital behavior.
This function is disables on your cookie management.
Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
I can hear high pitched noise.SymptomHigh frequency noiseHow to fixCoil type parts are used for TV configuration and they create noise. If there isno trouble with display, you may be carefree to use it.※ watching distance : 5~7 times the di...
How can I use an earphone to hear TV audio?SymptomListening to sound with headphones How to fixNon-Smart1. Check if there are 3.5m stereo (Audio) terminal and monitor audio outputterminal on the product. If none, the model does not provide ...
Power delaySymptomFor OLED, LED, LCD, and PDP products, it may take some time to show an imagewhen you turn on the power.How to fixSee if LG logo shows up on the screen when you turn on the power.If you are using set-top box, check if the s...
TV is turned on/off automatically. SymptomDo you want to use a timer to turn on/off TV at certain time? You can do this with TV on/off timer setting.※ To use this function, current time should be set. If current time is set to “user setting...
No broadcasting screenSymptomTo set Auto TuningNon-SMARTHow to fixHow to set Auto Tuning ※ Setting procedure/adjustment menu may vary by model.Menu → Channel → Auto Tuning