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The water drop icon of the dispense button turned orange.

The water drop icon of the dispense button turned orange. Shall we take a closer look? When the filter needs to be replaced, the dispense button will turn orangefrom blue. The orange light will stay on if you don’t reset the filter usage h...
Troubleshooting
[LG Water Purifier] I see cracks on the exterior of the product

The lines on the exterior of the water purifier (metal models) are weld lines,not cracks.Weld lines form in the process of injection molding, when separate flow frontsof resin, moving along a mold cavity, converge and rejoin.The visible wel...
Troubleshooting
[LG Water Purifier] How to use the Internal Sterilization feature

The Internal Pipe Sterilization feature ensures the hygienic management of theinternal water passage by eliminating 99.99% of adherent and suspended bacteriainside the pipes.This feature operates automatically on a weekly basis.Initially, t...
Troubleshooting
[LG PuriCare Water Purifier] How to Self-Service your Tankless Water Purifier

Watch this video guide on how to self-service your water purifier.Internal Sterilize [#] Outlet Sterilize[#] UVnano Self Care[#] FilterReplacement[#]This guide was created for all models, so the images or content may be differentfrom your p...
Troubleshooting
[LG Stand Type Water Purifier] Water is leaking from the purifier and pooling on the floor

Water is leaking from the water purifier and pooling on the floor.Causes and Symptoms-------------------Stand type water purifiers have a water tray installed below the dispensingtaps.Please check if water has overflowed from the water tray...
Troubleshooting
[LG PuriCare Water Purifier] How far can the water outlet come down?

The water outlet can descend up to 100mm.If the drip tray is assembled, the water outlet can detect containers withheights ranging from 120mm to 220mm.Without the drip tray, it can detect containers with heights ranging from 150mmto 250mm.I...