Price Match Guarantee
Product Eligibility – What advertised product is eligible?
Advertised product’s model and serial number matches with your original purchase
• Advertised product is new, in-stock, sold in Canadian dollars and in Canada by authorized Canadian national LG retail partner website
• Proof of the Advertised product’s advertised price and date
• Click here to see if any exception applies to your case (Product sold in marketplace or reseller, product sold as clearance, limited-time sale, bundle or any special offer)
When do I need to submit the claim?
Your claim will be accepted within 15 days of your order delivery
How can I submit the claim?
Please submit either a copy or screenshot of a digital advertisement or website URL clearly showing the advertised date and price of the Advertised Product via one of the following:
• Live Chat (Icon added)
Please click on the icon follow the path: Chat about shopping, I need help with my order, Online Shop Support, Chat with an Expert
Please click https://www.lg.com/ca_en/support/contact-us/email-us/ or
https://www.lg.com/ca_fr/soutien/contactez-nous/courriel/ per your language preference
• Phone 1-888-542-2623
Discover the difference of shopping direct from LG.ca!
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Track your order and check order FAQ.
Request repair service conveniently online.
You can chat with an LG Support Representative in real time.
We are on WhatsApp. Text with our expert.
Text ‘*CARE’ to
1-587-742-2623
and get instantly connected to an agent.
(Only for customers located in Canada)
For more straightforward questions, send us an email.
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