If you already have an LG account, please sign in to find out more information.
You will get the following as an LG Member:
1. 5% off on your first lg.com order
2. Free delivery
3. Free Installation
You may do so after logging in and click 'Edit' under the profile section.
Make the necessary edits and click 'Save'
Creating an account is not required. However, discount codes and other coupons can only be used by registered users. You can also be the first to receive the newest promotions when you register for an LG account.
• Credit / Debit card (Visa, Mastercard, JCB, AMEX, Diners)
• E-Wallets (GCash, GrabPay, Maya, ShopeePay, Alipay, WeChat Pay)
• 0%-interest for 3 months installment plans via BDO credit card
• DragonPay/BPI Online Bank Transfer
• Loan apps (Home Credit, BillEase)
We deliver in all GMA areas(Metro Manila, Bulacan, Rizal, Laguna, Cavite) only.
We offer free shipping for all products and free installation on select items.
We will require a signed authorization letter and the receiver's valid ID before properly handing the product during delivery.
Your order will be unpacked and checked in your presence upon delivery. If there are any damages, the delivery team will conduct an evaluation to check if the product can be returned/refunded.
Any damaged product upon delivery will be subject for replacement and re-scheduled for delivery.
Once your order is confirmed, our delivery partner will contact you to confirm the delivery details.
Upon successful payment, you will be redirected to your order page that will also include you order number.
Additionally, you will be sent an email containing the breakdown of your order and your confirmed order number.
1. Select the product you want to buy and click the "Add to Cart" button.
2. Choose whether to continue shopping or click "Checkout".
3. Fill in all the necessary information for the delivery and follow the instructions to pay. You will receive an email confirming your order.
Unfortunately, you cannot change an order after it has been placed. You must cancel your current order and create a new one in our website.
You can only cancel an order if the product is not yet processed for shipping to your preferred delivery address.
If the product has already been dispatched, you may need to contact our CIC (Customer Information Center) and provide all the necessary details for your cancellation.
Connect with us: https://www.lg.com/ph/support/chat-email
Call us: 6327902-55-44
Returns are available within 7 days after the unit is delivered. However, only defective product returns are accepted. Change of mind return is not allowed.
You may find information about warranty here (https://www.lg.com/ph/support/warranty#tab=repairCost)
Customer Information Center Agents are available to support you through Contact Us page.
(https://www.lg.com/ph/support/chat-email)
Connect and control from anywhere.
Contact LG support for your concerns
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