LG Smart Diagnosis for LG Appliances.

Do you need support for your LG product?

Smart Diagnosis can help!

The LG Smart Diagnosis uses the latest technology to instantly troubleshoot
your problems and answer your queries swiftly and conveniently.

LG Smart Diagnosis is the solution to your search for quick, convenient support

LG Smart Diagnosis not only gives you a diagnosis result if you're experiencing a problem, but it also contains lots of useful information to help you use and maintain your LG Products.

Self Service Solution

Save Money and Time

• Using this advanced technology will result in you getting an instant answer, which also means there's no need to wait on the end of the phone for a response - saving you both time and money.
• No need to call customer services for simple, easily solved problems.
• Instead, you can use the simple selfdiagnosis feature :
  Tag On Diagnosis : Just tag on and diagnose
  Audible Diagnosis : Just press , listen, and diagnose

Call Centre Support

Easy and Convenient

• You no longer need to explain complicated and ambiguous issues to the call centre agent, as SmartDiagnosis will identify your problem
• Use the Smart Diagnosis according to the guide on the App - once the issue has been recognised, you can call our customer services if you need further help to resolve the issue.
  eg. booking an engineer.

Please note :Tag On diagnosis is only provided for Smart phones using an Android OS

Download App for Smart Diagnosis

This application provides Smart Diagnosis for LG Smart products.
As well as providing a diagnosis service, it also offers tips & recommendations to maintain your product.

Search the 'Smart Diagnosis' in iTunes. or Google Play

• 

  iPhone To download, Click here

  

  Android Phone To download, Click here
• Only LG appliances featuring the below logos provide the Smart Diagnosis function. Please check the logos on your products.