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LG TV Ultra HD - The power button on my remote control turns on other devices at the same time.

Troubleshooting




LG Electronics' video device utilizes the same remote control signal, allowing multiple devices to be operated simultaneously when they are in the same vicinity.
While in StanbyME TVs and certain beam projectors you can set the remote control for exclusive use,
products lacking this feature cannot be set to respond exclusively to a specific remote control.
It is advisable to place the devices in separate locations, if feasible.

Causes and Symptoms

  • I used the remote control to turn on my StanbyME TV, and the other TV nearby was also powered on.
  • Whenever I use the remote control to turn on the TV, the nearby beam projector also turns on.
  • Two TVs respond to my remote control at the same time.

Try this

Does the nearby TV also power on when you use the remote control to

➔ To prevent other remote controls from acting on your StanbyME TV, you can select the option [Only Allow Exclusive Remote] for the TV.

How to set [Use Provided Remote Only]

Press the Settings button setting located at the upper right of the screen and select [General] → [System] → [Additional Settings] → [Use Provided Remote Only].

1. Select Settings( setting )at the upper right corner.

selecting Settings in the upper right corner

2. Select All Settings( setting )on the left.

select More or All Settings on the left

3. Select [General] and then [System].

selecting System from the General Menu

4. Select [Additional Settings].

choosing Additional Settings

5. Select [Use Provided Remote Only].

selecting Use Provided Remote Only

Does the nearby beam projector also turn on whenever you turn on the TV with the remote control?

➔ Certain projector models allow you to set the [Projector Remote Control] to prevent other remote controls from acting on them.

How to set [Projector Remote Control]

Press the setting button on the remote control and select [All Settings] → [General] → [Remote Setting] → [Projector Remote Only].

1. Turn on the projector and press the [Settings] button on your remote control.
Select [All Settings] in the [Settings] menu.

All Settings by pressing the Beam Projector Settings

2. Select [General] and then [Remote Setting].

3. Select [Projector Remote Only].

This guide was created for all models, so the images or content may be different from your product.

If the issue is not resolved, please contact customer service at the following toll-free number: 0800 9811 5454.   

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