Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

LG Air Conditioner - The outdoor unit keeps operating even after the target temperature is reached. Indoor temperature drops further

Troubleshooting

As hot air expands, it gets lighter and moves upward, when it gets cold, it contracts and thus becomes heavier and moves downward.
For this reason, the air in the top area where the wall mounted type air conditioner is hanging is rather hot but the air in the bottom space where customers reside is usually colder.

Try this

The sensor that detects the indoor temperature is mounted in the indoor unit thus ending up measuring relatively hot air in the top, and the temperature difference with respect to the bottom floor can be about 1℃~3℃(33.8°F~37.4°F).
The indoor temperature displayed on the remote controller(bottom space temperature) differs from the temperature measured in the actual air conditioner(top space temperature).
The indoor temperature displayed on the remote controller is measured at the location of the remote controller, and it can differ from the temperature measured at the air conditioner.
As the cold air fills up the top area to make the temperature distribution more even, the air conditioner knows that the target temperature is reached and the outdoor unit will operate at minimum level, thus the indoor temperature does not drop any further.

The position of the sensor that measures the indoor temperature of the product and the remote control
Wait! Find out more.
If you select the higher capacity of the air conditioner than the indoor space size, the indoor temperature will go down very quickly and there is danger of overcooling.

To resolve the issue of making the temperature reading on both the indoor unit and the remote control the same, and to understand if the air conditioner (AC) can use the remote temperature sensor to adjust the outdoor unit speed, follow these steps and guidelines:

1. Calibrate the Temperature Sensors

a. Check and Reset the Sensors:

  • Reset the Remote Control: Remove the batteries from the remote control, wait a few minutes, and then reinsert them. This can sometimes reset the internal temperature sensor.
  • Check Indoor Unit: Ensure that the indoor unit’s temperature sensor is clean and unobstructed. Dust and debris can affect its accuracy.

b. Compare Temperatures:

  • Measure with a Thermometer: Use a separate thermometer to check the temperature near the indoor unit and compare it to the temperature displayed on the remote control. This will help you determine if there is a discrepancy.

2. Ensure Proper Placement of Sensors

a. Remote Control Placement:

  • Avoid Direct Sunlight: Ensure the remote control is not exposed to direct sunlight or heat sources, as this can skew the temperature reading.
  • Keep Away from Airflow: Place the remote control away from the direct airflow of the AC to prevent it from influencing the temperature reading.

b. Indoor Unit Sensor Placement:

  • Proper Location: Ensure the indoor unit’s temperature sensor is not obstructed by furniture or other objects. It should be positioned where it can accurately sense the room temperature.

3. Check and Adjust Temperature Settings

a. Set the Desired Temperature:

  • Match Temperature Settings: Ensure that the temperature setting on the remote control matches the desired temperature on the indoor unit. Adjust settings as needed to align them.

b. Verify Temperature Modes:

  • Check Mode: Confirm that both the indoor unit and remote control are set to the same operating mode (e.g., cooling or heating).

4. Use the Remote Temperature Sensor

a. Utilize Remote Sensor (If Available):

  • Enable Remote Sensor: Some air conditioners have a feature that allows the remote control’s temperature sensor to override the indoor unit’s sensor. Check your AC’s user manual for instructions on enabling this feature.
  • Adjust Settings: If your model supports remote temperature sensing, you can enable it in the settings menu of the remote control. This will allow the AC to use the remote’s temperature reading to adjust cooling or heating.

b. Configure Outdoor Unit Speed:

  • Check for Settings: Verify if your AC model has settings to adjust the outdoor unit's speed based on the remote control’s temperature sensor. This feature is often found in advanced models with variable-speed compressors.
  • Consult the Manual: Refer to the AC’s user manual to see if there are options to configure the outdoor unit’s speed based on the remote temperature sensor’s readings.

This guide was created for all models, so the images or content may be different from your product.

If the issue is not resolved, please contact customer service at the following toll-free number: 0800 9811 5454.  

*Required question