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Help Library

Troubleshooting
[LG TV Noise] I am experiencing abnormal noise with my TV

Is there a noise coming from the back of the product?➔ Earlier LCD models produce a significant amount of heat during operation,which leads to increased fan speed to cool down the device, resulting in noise.The noise may be heard for a cert...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV screen] The words on the screen are cut off or the screen size appear large

Causes and Symptoms------------------- * The screen does not fit right.If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarg...
Operation
LG TV - How can I add certain channels to

How can I add certain channels to "bookmark list"?SymptomCreate channel bookmark to make it easy to change to and select channels youwant. ※ It doesn’t support set-top box channel. How to fixBefore 2011 TV2012~2013 smart TV [Smart] or [Sett...
Troubleshooting
[LG TV Magic Remote Control][webOS 3.0 or later] How can I use the Magic Zoom function?

You can use the Magic Zoom function to enlarge and view a specific part of thescreen, like a magnifying glass.Try this--------How to use the Magic Zoom functionPress the magnifying glass button on the Magic Remote to activate the magnifying...
Troubleshooting
[LG TV Sound] How can I enable Dolby Atmos?

Videos made with Dolby Atmos provide a 3D sound effect that feels like the realworld.You can use it only when you listen to sound by connecting devices that supportthe TV speaker or the TV sound sharing technology.※ Sound bar models that su...