Help Library
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TroubleshootingWhy is water not dispensed?
- Why is water not dispensed? Symptom 1. Filtrated water is not dispensed from a water purifier. Cause 1. If a water supply hose is bent, water cannot be dispensed. How to fix 1. Check for a bent hose, and straighten if any.
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TroubleshootingHow can I use buttons on the purifier and dispense water?
- How can I use buttons on the purifier and dispense water? Symptom 1. How to use buttons and dispense water from the product. How to use buttons and dispense water Please read the user’s manual carefully before using the product. 1. For cold...
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TroubleshootingWhy does a water purifier not dispense hot water?
- Why does a water purifier not dispense hot water? Symptom 1. Hot water is not dispensed from a water purifier. Checkpoint 1. Applicable model: WQD*, WQS*, WHD* Cause 1. When a large amount of water is used at once, cold and hot watertanks n...
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TroubleshootingWhy does a gurgling sound occur when water is dispensed?
- Why does a gurgling sound occur when water is dispensed? Symptom 1. I hear a gurgling sound after dispensing water. Cause 1. The gurgling sound can be heard when water fills the water tankand it is not a sign of defect. 2. The level of nois...
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TroubleshootingWhy does a circuit breaker trip when a water purifier is used?
- Why does a circuit breaker trip when a water purifier is used? Symptom 1. A circuit breaker trips. Cause 1. Circuit breaker may trip due to water on a power plug oroverload from a multi-outlet strip. How to fix 1. Unplug the power cord from...
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TroubleshootingWater from a water purifier is slow. What should I do?
- Water from a water purifier is slow. What should I do? Symptom 1.Water from the dispenser is slow. Cause 1. Water from the product may not be dispensed or slow when the middle or source water valve is closed. How to fix Please make sure tha...
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