Help Library

Topic

  • Document Contents
    Troubleshooting
    Why is water not dispensed?
    Why is water not dispensed? Symptom 1. Filtrated water is not dispensed from a water purifier. Cause 1. If a water supply hose is bent, water cannot be dispensed. How to fix 1. Check for a bent hose, and straighten if any.
  • Document Contents
    Troubleshooting
    Why does a circuit breaker trip when a water purifier is used?
    Why does a circuit breaker trip when a water purifier is used? Symptom 1. A circuit breaker trips. Cause 1. Circuit breaker may trip due to water on a power plug oroverload from a multi-outlet strip. How to fix 1. Unplug the power cord from...
  • Document Contents
    Troubleshooting
    How can I use buttons on the purifier and dispense water?
    How can I use buttons on the purifier and dispense water? Symptom 1. How to use buttons and dispense water from the product. How to use buttons and dispense water Please read the user’s manual carefully before using the product. 1. For cold...
  • Document Contents
    Troubleshooting
    Why does a water purifier not dispense hot water?
    Why does a water purifier not dispense hot water? Symptom 1. Hot water is not dispensed from a water purifier. Checkpoint 1. Applicable model: WQD*, WQS*, WHD* Cause 1. When a large amount of water is used at once, cold and hot watertanks n...
  • Document Contents
    Troubleshooting
    Screen color is black and white
    Screen color is black and white CauseWhat is selected for output? Some models do not support simultaneousoutput.How to fixSet up → Display → TV Output Select → Check the output in the (YPbPr /S-Video).
  • Document Contents
    Troubleshooting
    No subtitle for video (DivX)
    No subtitle for video (DivX)SymptomCaption doesn’t appear when playing a movie in the USB.How to fixHaving the same file name for DivX and subtitle, if it still doesn’t appear,check whether it is encoded as ANSI code. If you open a subtitle...
See More