Skip to Contents

SP11RA

Help Library

Topic

  • Document Contents
    Troubleshooting
    LG Soundbar - How to enable the Auto Power feature
    [https://lg.com/support]The method for turning on/off the Auto Power feature of the soundbar may vary bymodel.The remote controls and buttons shown in this guide may differ from those ofyours.Please refer to your product’s user manual for d...
  • Document Contents
    Troubleshooting
    LG Home Theater - If I connect TV and sound bar, there is no sound
    [https://lg.com/support]LG Home Theater - If I connect TV and sound bar, there is no sound SymptomAfter connecting sound bar and TV, the sound bar doesn’t sound.Different setting methods are taken depending on the model. How to fixIf the TV...
  • Document Contents
    Troubleshooting
    [LG Soundbar] Connecting Wireless Subwoofer & Rear Speakers to Soundbar
    Connecting the wireless subwoofer and wireless rear speakers automaticallyAfter completing installation, the wireless subwoofer and wireless rear speakerswill automatically be connected to the sound bar.Connect the sound bar to the subwoofe...
  • Document Contents
    Installation
    LG Home Theater - I tried to disconnect and re-connect the speaker cable
    I tried to disconnect and re-connect the speaker cableSymptomNo sound at all How to fixIf it is disconnected or not connected properly, it won’t work. Please check theconnection. Speaker composition and terminal connectionDifferently colore...
  • Document Contents
    Operation
    LG Home Theater - I checked the video resolution on PC
    I checked the video resolution on PC CauseYou can only play with a resolution of 720x576 and below.If it ishigher than that, it may stop or not play at all.How to fix1) Video/music must be purchased through a legitimate route. 2) AVI,DVIX,M...
  • Document Contents
    Operation
    LG Home Theater - Which one is selected for external input?
    Which one is selected for external input?How to fixCable may be worn out or the connection is unstable. If there is a change inyour screen as you touch the cable, you need to replace it. When you connect thecable, you need to match color an...
See More

Contact LG EAST AFRICA

Warranty Check
BY PHONE
Chat
Email
Customer Feedback
Your Voice to The LG East Africa CEO
LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.