Request a Repair

Washing Machine and dryer warranty period is 5 years
Note : There are 10 years warranty for the direct drive motor
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 182 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will include [labor fees from 519 EGP + Spare parts fees]

Washing Machine and dryer warranty period is 5 years
Note : There are 10 years warranty for the direct drive motor
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 182 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will include [labor fees from 519 EGP + Spare parts fees]

Washing Machine and dryer warranty period is 5 years
Note : There are 10 years warranty for the direct drive motor
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 182 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will include [labor fees from 519 EGP + Spare parts fees]

TV warranty period is 2 years
During the warranty period , the company or the authorized service centers
will repair or replace any part of the product that proves from the inspection
that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 182 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will be:
  • less than 65 inches TVs :[labor fees 889 EGP + Spare parts fees]
  • 65 inches TVs and above :[labor fees 1482 EGP + Spare parts fees]

Refrigerator warranty period is 5 years
Note : There are 10 years warranty for the inverter compressor
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 182 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will include [labor fees 615 EGP + Spare parts fees + Gas charge cost if needed]

Air Conditioner warranty period is 5 years
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 182 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will include [labor fees from 704 EGP without Spare parts fees + Gas charge cost if needed]

Home Theatre warranty period is 2 years
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 182 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will include [labor fees 376 EGP + Spare parts fees]

Vacuum Cleaner warranty period is 1 year
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
Small products are not eligible for a free in-home service
You can visit the nearest service center through the below link
https://bit.ly/3ndIgQS

Or your can request in-home service and the visit fees will be 182 EGP
In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will include [labor fees 376 EGP + Spare parts fees]

Microwave warranty period is 1 year
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
Small products are not eligible for a free in-home service
You can visit the nearest service center through the below link
https://bit.ly/3ndIgQS

Or your can request in-home service and the visit fees will be 182 EGP
In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will include [labor fees 376 EGP + Spare parts fees]

Microwave warranty period is 1 year
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
Small products are not eligible for a free in-home service
You can visit the nearest service center through the below link
https://bit.ly/3ndIgQS

Or your can request in-home service and the visit fees will be 182 EGP
In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will include [labor fees 376 EGP + Spare parts fees]

Microwave warranty period is 1 year
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
Small products are not eligible for a free in-home service
You can visit the nearest service center through the below link
https://bit.ly/3ndIgQS

Or your can request in-home service and the visit fees will be 182 EGP
In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will include [labor fees 376 EGP + Spare parts fees]

Gas Cooker warranty period is 5 years
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 182 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 182 EGP
• If defect found cost will include [labor fees 439 EGP + Spare parts fees]