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LG TV - I forgot my lock password

Troubleshooting

The [Lock] feature allows you to lock specific channels and external inputs. To access a locked channel or external input, you need to enter the lock password to unlock temporarily.

Causes and Symptoms

  • I forgot my password.
  • I am prompted to enter a password.
  • I want to lock some channels.
  • I want to lock external inputs.

Try this

If you are prompted to enter a password

System Lock

Select [Menu] → [Safety] (default password) and then set System Lock to [On].

Image to set system lock

Reset Password

enter the default password, and then reset the password by entering the current password and then a new one.

Image to reset password

Channel Lock

Select [Menu] → [Safety] → [Channel Lock], lock the desired channel
If a mark appears with the channel, it indicates the channel is locked.

Image with channel lock set
Image to set channel lock

Input Locks

Select [Menu] → [Safety] → [Input Locks], select the input you wish to lock using the arrow buttons, and set it to [On].

Image to set external input lock
Detailed setting image of input lock

This guide was created for all models, so the images or content may be different from your product.

For more help, you can contact an LG customer service representative on WhatsApp: +962776770000


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