Causes and Symptoms
- Laundry is unevenly distributed in the drum, perhaps due to the incorrect use of the laundry net.
- The drain filter is clogged with debris.
- The drain hose or inlet hose is not affixed and is hitting against the washer.
- A cabinet or shelf is installed near the washer.
- The washer is not level.
Try this
Is the washer making vibration noises because the laundry inside is clumped up on one side?
➔ Pause the washing, rearrange the laundry and proceed to spin dry.
If the laundry in the drum is clumped up on one side, instead of being evenly spread out, noise may occur.
To fix this, press the [Start / Pause] button to pause the washer, take out the laundry, spread it out evenly
and restart spin-dry.
Wash blankets using the [Blanket]/[Duvet] cycle to reduce noise from the washer.
➔ Using a laundry net : Select an appropriately sized laundry net for the amount of laundry.
It is advised to fill the net only up to 2/3 of its capacity.
Avoid washing a single laundry net by itself. It is advised to wash two or three nets at a time along with some
clothes.
Incorrect use of the laundry net may result in damage to the laundry or washer and cause excessive vibrations.
Are you washing items that should not be machine washed?
➔ Remove items from the drum that may cause uneven weight distribution.
Examples of such items are a bathroom mat, rug, electric blanket, rubber mat, waterproof material, dolls,
etc.
Such items may cause the weight to be concentrated on one side of the drum.
This results in an extension of the spin cycle, as the drum spins for longer in effort to balance the
load.
It is therefore not advised to wash such items. Press the [Pause] button to stop the spin-drying and remove such
items from the washer.
Is the washer not level and making thumping or thudding noises?
➔ If you notice the washer shaking during spin-dry, level the washer.
While some vibration is normal due to the rotation of the drum, an unlevel washer can cause excessive noise and
vibration.
To check for unevenness, rock the washer from the front, back and sides.
Using the wrench included in your purchase, adjust the height of the leg in the direction the unit tilts.
Ensure all legs are in firm contact with the floor.
➔ Place a level on top of the washer to check whether it is level.
Check by placing a level on the front side of the top plate.
Then, check by placing the level vertically in the middle of the top plate.
※ The unit is level when the bubble inside the level bar is positioned in the middle.
Do you hear clacking sounds during spin-dry?
➔ Remove objects such as coins, hair pins, accessories, etc. from the drum.
Ensure to remove objects from laundry before washing.
Does the washer generate loud humming sounds while draining water prior to spin-dry?
➔ Remove foreign objects, such as hair, thread, coins, from the drain filter.
Humming sounds along with draining sounds prior to spin-dry is normal operational noise of the drain pump.
However, if this noise is louder than usual, it could be indicative of foreign objects hindering the functioning
of the drain filter.
Do you hear thumping or tapping noises from the washer? Is a drain/inlet hose hitting against the unit?
➔ Rearrange the drain hose or inlet hose, ensuring they are kept at a distance from the washer.
Vibrations occur during operation of the washer, and this may cause the hoses to move and hit against the
washer.
If tapping noise occurs as a result, rearrange the hoses.
Thumping or tapping noises may also be caused by cabinets or shelves around your washer.
➔ Rearrange items around the washer that may hit against it.
Thumping or tapping noises should not occur if the washer has been properly installed.
If such noises are heard rather loudly, check whether the washer is hitting a shelf or cabinet near it during
operation.
It is advised to ensure sufficient space when installing the washer.
Do you hear collision sounds and notice the door shaking?
➔ After the execution of repeated movements that help spread the laundry out evenly, the drum starts to spin faster.
During drum movements to balance the load, vibration and noise occur and the door may shake for a short
while.
Once balance is achieved and spin dry begins, vibration and noise should decrease.
Rest assured, the washer is designed to ensure that the door will not open while the drum is in motion.
This guide was created for all models, so the images or content may be different from your product.
