Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

Vacuum Cleaner - What should I do when a Roboking does not turn on or cannot be charged?

Troubleshooting

What should I do when a Roboking does not turn on or cannot be charged?

Symptom

           Power > Can not be turned on

Cause

          Please check the back of a Roboking to find a main power switch on the left. Turn it on if it is off.

H ow to fix

          1. Turn on the main power switch found at the back of a Roboking.  
           2. Please hold START/STOP button on the unit for a second until a beep sounds.
           3. If it is not turned on, please put the Roboking squarely face to face with the Home Station to charge.
           4. When charging start, a voice message “Charging begins” can be heard.
           5. If a voice message saying “Main power switch is turned off. Please turn it on” is repeated, please check if the switch is on.
           6. When dirt is on a charging slot of either the product or the Home Station, please clean with a cleaning brush or a soft cloth.   
           7. Please gently put the Roboking upside down on a soft fabric on the floor to clean the main unit.
           8. If the Roboking is not used for a long period of time (about a week), turn off the main power switch to save energy.


            

*Required question