Do you see horizontal lines appearing and disappearing at the bottom of the LCD screen?
Causes and Symptoms
- This symptom may be caused by Intel's Panel Self Refresh Technology, which saves energy.
- It can occur due to a video driver error.
Try this
Applicable models: 17Z90P / 16ZD90P / 14T90P / 16T90P
In Intel® Graphics Command Center, turn off [Panel Self Refresh].
1. Press the [Start] menu at the bottom of the screen and launch [Intel® Graphics Command Center].
2. From [Intel Graphics Commad Center], click [System] and [Power] in order.
※ The menus may appear differently depending on your driver version.
3. Turn off the [Panel Self Refresh] and [Display Power Savings] options.
※ If the problem persists, then reinstall or update the graphic driver.
This guide was created for all models, so the images or content may be different from your product.
If the issue is not resolved, please contact customer service at the toll-free number 80011110, or reach out via WhatsApp at +962 (77) 6770000.