LG Gram Laptop Screen - Horizontal lines appear and disappear in the screen while using Windows 10

Do you see horizontal lines appearing and disappearing at the bottom of the LCD screen?

Causes and Symptoms

• This symptom may be caused by Intel's Panel Self Refresh Technology, which saves energy.
• It can occur due to a video driver error.

Try this

Applicable models: 17Z90P / 16ZD90P / 14T90P / 16T90P

In Intel® Graphics Command Center, turn off [Panel Self Refresh].

1. Press the [Start] menu at the bottom of the screen and launch [Intel® Graphics Command Center].

2. From [Intel Graphics Commad Center], click [System] and [Power] in order.

※ The menus may appear differently depending on your driver version.

3. Turn off the [Panel Self Refresh] and [Display Power Savings] options.

Note

If Intel® Graphics Command Center is not installed, you may download and install it from MS Store as shown in the following figure.

※ If the problem persists, then reinstall or update the graphic driver.

This guide was created for all models, so the images or content may be different from your product.

If the issue is not resolved, please contact customer service at the toll-free number 80011110, or reach out via WhatsApp at +962 (77) 6770000.