[LG top load washing machine error code] The washing machine is not working. (DL)

The product is used in a humid environment (such as a bathroom).

Causes and Symptom

• The door is closed but the product is not working.
• There are foreign objects around the lock area.
• The product is used in a humid environment (such as a bathroom).

Try this

Are there any foreign objects around the lock area?

➔ If there are any foreign objects caught in the lock area, remove them before operating the product.

If there are any foreign objects in the right lock area, the [dL] error may appear on the display.
If there are any foreign objects caught, remove them before operating the product.

If the lock is damaged or the error display persists even if there are no foreign objects, the product should be checked by a service technician. Request an in-house service.

The product is used in a humid environment (such as a bathroom).

➔ If the environment is humid, the product will always be exposed to moisture, which may cause damage to the parts.

Try to use the machine in an environment that is as dry as possible. If it is unavoidable that it is used in humid surroundings, open a window or other means of ventilation.
Request an in-house service, as the product should be checked by a service technician.

※ Even if the product is still under warranty, service costs will be charged when it is serviced because of a fault caused by the operating environment, not issues of fault with the product.

This guide was created for all models, so the images or content may be different from your product.